Telecom Egypt Selects ACECOMM and Giza Systems for Provisioning Solution to Significantly Reduce Time-to-Market for New Subscribers and Services

Business Wire, Dec 6, 2005

GAITHERSBURG, Md. -- ACE*COMM Corporation (NASDAQ:ACEC), a global provider of network business intelligence and advanced operations support systems (OSS) solutions, and Giza Systems, a leading systems integrator in the Middle East, today announced a joint contract to provide a new subscriber connection and service activation solution to Telecom Egypt (TE). TE is the largest fixed line telecom provider in the Middle East with over 10 million subscribers.

ACE*COMM's Provisioning Gateway (APG) is a service activation gateway that can be employed with any billing, customer care or service management system to activate and manage subscribers and their services on a network. APG can support multiple service providers sharing the same network, and network interfaces can be adapted or created for any type of network element.

"TE needed a carrier-grade service provisioning platform with high-availability, fault tolerant architecture that guaranteed scalability - one that would work transparently with a wide variety of network elements in order to reduce the time required to provide services to their customers," said Mohamed Sedeek, the Head of the Telecom Unit at Giza Systems. "We have had a long-time partnership with ACE*COMM, successfully delivering data collection and mediation solutions to TE. We are therefore confident that we will jointly deliver on TE's stringent objectives and requirements, and we look forward to a successful and effective deployment of our strategic solution."

Any operator's customer care system can interact transparently with APG for network activation of subscribers. It provides initial provisioning of a subscriber in a network, and allows for the addition, deletion, or modification of services, like call waiting, voice mail, and more. It enables queries about a network subscriber profile, and assists in the configuration of any new service through self-care like IVR, or Web, or through the TE customer care agents.

"This newest project with Giza Systems for TE marks a long and successful partnership in the Middle Eastern region," said George T. Jimenez, CEO of ACE*COMM. "Our APG product features the kind of transaction transparency, performance, and network and platform independence that Tier 1 carriers demand. We are pleased to deepen our relationship and our commitment to both organizations."

APG can accommodate several service providers on a single network, and ensure equity, security, and confidentiality in a multi-service provider environment. APG provides an abstraction command and response language that's independent of the individual characteristics of each network element. The system will translate each stored procedure's commands into the language of each network element involved. This isolates and protects service providers from any network changes.

About ACE*COMM

ACE*COMM is a global provider of network business intelligence and advanced operations support systems (OSS) solutions for telecom service providers and enterprises. ACE*COMM's solutions are applicable to a range of legacy through next-generation networks that include wired, wireless, voice, data, multimedia, and Internet communications networks. These solutions provide the analytical tools required to extract data from operating networks and correlate it with business data to produce business intelligence -- insight customers use for asset recovery and revenue assurance, cost reduction, improved operational efficiency, acceleration of time-to-market for new services, and more effective customer care.

For over 20 years, ACE*COMM technology has been effectively deployed for more than 300 customers, spanning over 4000 installations in 70 countries worldwide. ACE*COMM-installed products are currently enabling the success of customers and partners such as Alcatel, AT&T, Cisco, General Dynamics, IBM, Level 3 Communications, Marconi, Motorola, Northrop Grumman, Siemens, and Unisys. Headquartered in the Washington, DC area, ACE*COMM has corporate offices in Australia, Canada, China, and the UK. ACE*COMM is a registered ISO 9001 quality standard company. For more information, visit www.acecomm.com.

About Giza Systems

Giza Systems, a premier systems integrator and solution provider, supplies the local and regional markets with the latest technologies in IT solutions. We cover a wide spectrum of the economy, such as Telecom, Enterprise, Oil & Gas, Utilities, Manufacturing, Government and Banking sectors.

We are totally focused on our customers and on providing them with comprehensive IT solutions and consultancy services that enable them to streamline their business operations, reduce their costs, drive better performance, and build a competitive edge.

Giza Systems is renowned for its regional implementation of both Operational Support Systems (OSS) and Business Support Systems (BSS) such as Mediation, Billing, Fraud, Revenue Assurance, Provisioning and Enterprise Resource Planning (ERP). Similarly we are recognized as the leader in providing tier one telecom operators in the Middle East with security and network management systems.