Empirix Wins Two ''Product of the Year'' Awards from Technology Marketing Corporation -TMC- for VoIP Network Monitoring and Voice Application Management

Business Wire, Jan 24, 2005

BEDFORD, Mass. -- Hammer XMS for Carrier VoIP Networks and OneSight for Contact Centers Recognized for Their Ability to Help VoIP and Voice Professionals Assure Quality of Critical Networks and Applications

Empirix(R) Inc., a leading provider of integrated test and management solutions for VoIP, contact center and Web environments, announced today that Technology Marketing Corporation's (TMC(R)) INTERNET TELEPHONY and CUSTOMER INTER@CTION SOLUTIONS magazines have each named Empirix solutions as "Product of the Year" award winners.

INTERNET TELEPHONY selects Empirix's Hammer(R) XMS(TM) as Product of the Year

INTERNET TELEPHONY, the premier publication in the rapidly growing VoIP/IP telephony industry, selected Empirix's recently introduced Hammer XMS, a new next-generation monitoring system for VoIP service providers, as Product of the Year. The system combines patent-pending, high-performance probes with a highly scalable architecture, enabling carriers to efficiently monitor Enhanced IP Service quality, and to quickly identify and troubleshoot problems. Hammer XMS is designed to meet carrier-scale environment needs and also offers cost effective single-site probe deployment for those seeking a remote service turn-up and troubleshooting tool. The system correlates and centralizes data from all remote probes, making reports and real-time diagnostic data accessible through a Web interface.

CUSTOMER INTER@CTION SOLUTIONS selects Empirix's OneSight(R) for Contact Centers as Product of the Year

CUSTOMER INTER@CTION SOLUTIONS selected Empirix's OneSight for Contact Centers, the industry's first end-to-end voice application management solution, as Product of the Year. OneSight for Contact Centers allows customer service executives and contact center/IT operations staff to proactively pinpoint and address customer-impacting issues hidden within their technology infrastructures. These issues have until now been visible to callers and agents, but obscured to internal IT teams by the scattered "black boxes" that underlie automated services in today's contact centers.

"Both of these solutions exemplify the best the industry has to offer in their respective areas of VoIP monitoring and voice application management," said Rich Tehrani, TMC President and Editor-in-Chief of INTERNET TELEPHONY magazine. "It's rare for one vendor to be recognized by two of our magazines for this honor - Empirix stands out as a premier innovator in VoIP network and voice application technology."

"We are very honored to have received both of these awards," said Edward Goldfinger, president and CEO of Empirix. "TMC's magazines are a respected source for industry professionals seeking to identify and evaluate solutions for use by their companies and customers. We're especially proud that our VoIP testing solutions have won this honor from TMC for two consecutive years. These awards are one more validation of the quality and value of our product offerings and we attribute them directly to the innovation and customer focus we strive to achieve at Empirix."

Download and try OneSight for free

For more information on Hammer XMS, OneSight and other Empirix systems, visit www.empirix.com, call 1-866-EMPIRIX or email info@empirix.com. Empirix offers fully functional, free downloads of OneSight and other products at http://www.empirix.com/Empirix/Corporate/Download Center.html.

About Empirix, Inc.

Empirix delivers a comprehensive range of testing and monitoring solutions that assure the performance of next-generation networks, contact centers and Web-based applications. Empirix provides products, services and support to thousands of customers worldwide, including Global 2000 enterprises, network equipment manufacturers and service providers. Headquartered in Bedford, Mass., Empirix is a privately held company, with offices throughout the United States, Europe and Asia. For more information visit www.empirix.com or call 1-866-EMPIRIX.

Empirix, Hammer, Hammer XMS and OneSight are trademarks or registered trademark of Empirix Inc. in the United States and other countries. All other trademarks contained herein are the property of their respective owners.