VoIP, Inc. Names Iacovelli as Director of IT Operations and Customer Support Services

Business Wire, Jan 25, 2005

FORT LAUDERDALE, Fla. -- Company Continues to Build Management Team to Provide Quality Services and a Premier Customer Experience

VoIP, Inc. (OTCBB:VOII) today announced that it has signed John Iacovelli as Director of IT Operations and Customer Support Services. Iacovelli will assist the company in scaling its IT and Customer Care infrastructure to support significant growth.

"John brings 20 plus years of success in a variety of technical, development and marketing roles with both public and private companies," said Steven Ivester, CEO of VoIP, Inc. "His technical and Customer Care experience will be key to differentiating VoIP, Inc. from the competition. It is one thing to advertise and talk about it; it is something else to back it up. We are driven to provide the industries most dependable, high quality products and services coupled with an exceptional customer experience."

Iacovelli was Product Manager at Expert Software where they produced many best selling titles in the retail software market including multi million unit sellers such as Expert Home Design. He joined Clarion Software in 1994 and helped introduce the first Rapid Application Development environment to produce compiled executables for the Windows environment, and later the first 32 bit executables. In subsequent roles with Clarion and its successors, he was responsible for advertising, public relations, direct marketing, developer conferences, finally leaving as Vice President of Marketing. John played key roles in the speech recognition field for such companies as Registry Magic and Foresight Technology, where he managed technical support, designed and implemented reseller training, as well as developed and deployed applications at Fortune 100 companies. Before coming to VoIP, Inc. he spent two years as CIO of a public company in the transportation industry where he oversaw and implemented a network infrastructure spanning nine locations in Florida, and personally developed Windows and Web based software for customers such as the State of Florida.

"I am excited to be working with a management team and organization that understands that providing a positive customer experience not only retains customers but is one of the most important elements to success," added Iacovelli.

About VoIP, Inc. www.voipinc.com

VoIP, Inc. is an emerging global service provider of superior quality Voice over IP based solutions offering residential and business customers more user friendly and affordable ways to communicate. VoIP, Inc. also manufactures products and provides services to Internet Service Providers, Telecommunication Service Providers and Cable Operators in strategic countries around the world. VoIP, Inc., through its subsidiaries, provides a comprehensive portfolio of IP multimedia-based solutions ranging from subscriber based voice services, to SIP based infrastructure design and deployment, to broadband customer premise equipment design and implementation services, as well as engineering design, manufacturing and distribution of wireless broadband technology. VoIP, Inc. has applied for a patent for its state of the art VoIP Multimedia Terminal Adaptor which today supports the FCC Commission's desire for VoIP providers to deliver Emergency 911 Calling, Disability Access, and Law Enforcement Access capabilities to the marketplace.

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