Business Services Industry
Travelocity Business Expands Online Reporting Options; New Reports Help Corporations Track and Analyze Everything from Traveler Security to Unused Tickets and Individual Traveler Patterns
Business Wire, July 11, 2005
SOUTHLAKE, Texas -- Travelocity Business(SM) today announced it has bolstered its travel reporting capabilities to provide corporations with more ways to easily access and analyze online travel data for more proactive travel management, that can help improve compliance to travel policy and increase online adoption rates.
Corporations now can choose from four different reporting packages to meet their diverse needs for managing critical travel data. The reporting packages allow corporations to create instant snapshots of travel activity from a variety of viewpoints online, 24 hours a day, with information as current as from the prior day. For added convenience, companies can select specific reports and schedule them to be compiled and delivered automatically at a desired frequency to anyone within the company.
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"Gone are the days when corporations had to wait weeks or months for travel data," said Scott Hyden, general manager of Travelocity Business. "Companies using our new reporting packages now have access to a wide range of relevant travel data that can empower them to make more timely decisions and dramatically impact the success of their travel programs."
As part of its overall service offering, Travelocity Business has always provided customers with online access to a standard number of the most popular reports for analyzing travel data, such as air, car and hotel spend and policy compliance. New capabilities available within the enhanced reporting offerings include:
--Security reports - Provide companies with instant access to employee travel bookings and contact information, 24 hours a day. A recent survey conducted in part by Travelocity Business indicated that 86 percent of senior executives have continued concerns about the ability to identify employees' whereabouts when traveling on company business.
--Hierarchical reports - Allow companies to easily track online travel percentages by business unit and even drill down to individual travelers to pinpoint travel patterns. Companies often publicize divisional travel data as a best practice to create healthy competition among groups and to motivate them to book more trips online, thereby increasing overall adoption.
--Unused ticket reports - Help companies track, manage and recoup the value of outstanding tickets. Also provides companies with improved data to better negotiate with suppliers. Reports include passenger and carrier names, ticket numbers and amounts, and ticket issue and expiration dates.
--Credit card reconciliation reports - Automatically display all credit card matches and discrepancies for travel bookings, saving travel managers weeks of time reconciling different reports, and enabling them to manage compliance levels and protect against fraud.
--Consolidated data reports - Advanced feature that enables companies to consolidate historical travel data with current travel statistics for trending and analysis. Also consolidates current travel data across multiple fulfillment centers, countries, and currencies to provide corporations with a truly consolidated, global view of their travel activity and spend.
--External data feed - New advanced reporting capability that allows companies to automatically feed pertinent reports to third parties in compliance with pre-negotiated travel agreements.
The different reporting packages supply varying levels of access to new reports that are from a library of more than 100 reporting options created by Travelocity Business and based on reporting metrics used in the most successful corporate travel programs. The four reporting packages now available to Travelocity Business customers include:
--Standard Reporting - Available to all customers as part of overall service offering; includes 27 most popular reports, such as analysis of travel spend, supplier share and policy access.
--Standard Reporting Plus - Includes flexibility to add five additional reports chosen from a library of travel reports, and two security reports for traveler tracking.
--Advanced Reporting - Includes 10 additional reports, a unique dashboard report, credit card reconciliation report, and the ability to drill down into a more detailed view of the data. Reports can also be automatically sent to third parties requiring corporate travel data as part of negotiated contracts.
--Advanced Reporting Plus - Provides multiple user access to a library of more than 100 reports, and allows for creation of new reports. Also provides customized services for report and data feed configuration and corporate hierarchy support for analyzing data at any level within the company's organization.
All reports can be delivered in PDF format for formal distribution, or in spreadsheet format as a working copy.
About Travelocity Business
Travelocity Business is a full-service corporate travel agency that helps companies easily manage travel and reduce costs, while providing more choices to travelers. Travelocity Business combines the savings and convenience of online with the full service of dedicated agents available 24/7 who typically answer the phone in 20 seconds, and within 60 seconds guaranteed (see site for guarantee details). Companies can cut travel costs through flight deals, Web fares, hotel discounts and service fee savings -- representing an average savings of more than $100 per trip, including airfare savings averaging 26 percent per ticket and service fee savings of up to 84 percent (see site for savings details).
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