Onyx Software Receives Customer Interaction Solutions® Magazine's ``CRM Excellence'' Award for 2005; Onyx Singled Out For Helping Clients Improve CRM

Business Wire, July 13, 2005

BELLEVUE, Wash. -- Onyx Software (Nasdaq:ONXS) announced today that Technology Marketing Corporation (TMC(R))'s Customer Interaction Solutions(R) magazine (www.cismag.com) has named Onyx as a recipient of a CRM Excellence Award for 2005. Customer Interaction Solutions(R) has been the premier publication in the CRM, call center and teleservices industries since 1982. Onyx has won this award for its leadership in providing superior customer management solutions.

"Enterprises are moving beyond simple sales force automation or 360-customer views. They want to drive better customer processes throughout the organization, and leverage customer data to make better decisions. That's where competitive differentiation comes from, and Onyx is giving customers the solutions they need to quickly move in that direction," said Patrick Angelel, Vice President of Marketing and Alliances at Onyx Software. "We're proud to be recognized for helping customers achieve extraordinary results with their Onyx solutions and to have played a part in their success."

"Customer Interaction Solutions magazine implemented the CRM Excellence Awards six years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients. Onyx Software has demonstrated to the editors of Customer Interaction Solutions that their products and services have substantially improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers," said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Interaction Solutions.

The CRM Excellence Award winners for 2005 will be published in the June and July issues of Customer Interaction Solutions magazine.

About Onyx Software

Onyx Software Corporation (Nasdaq:ONXS) is a worldwide leader in customer process software and solutions for the enterprise. Onyx provides flexible solutions that enable organizations to automate, manage, and evolve their customer processes quickly and cost-effectively for strategic advantage. By providing an integrated suite of customer process automation applications encompassing customer management, process management, and analytics capabilities, Onyx enables enterprises to reduce costs, increase productivity and grow revenue. Major companies are aligning their customer-facing departments and managing their customer processes with Onyx software - companies such as Amway Corporation, Delta Dental, Mellon Financial Corporation, The Regence Group and State Street Corporation. More information can be found at (888) ASK-ONYX, info@onyx.com or http://www.onyx.com/.> About TMC(TM)

Technology Marketing Corporation (TMC) publishes two print magazines: Customer Interaction Solutions, and Internet Telephony; five digital publications, SIP Magazine, Speech-World, WiFi Telephony Magazine, VoIP Developer, WiMAX Magazine; and the online publications TMCnet.com, Planet PDA Magazine, WiFi Revolution, Alternative Power and BiometriTech. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet.com publishes more than 25 topical online newsletters. For more information about TMC, visit its Web site at www.tmcnet.com.

Onyx is a registered trademark of Onyx Software Corporation in the United States and other countries.

Other product or service names mentioned herein are the trademarks of their respective owners.