Intervoice Announces Distribution Agreement with EXCELSIS to Accelerate Adoption of Voice Portals in European Marketplace

Business Wire, July 18, 2005

DALLAS & MANCHESTER, U.K. -- Intervoice, Inc. (Nasdaq:INTV), the world leader in converged voice and data solutions, today announced a distribution and alliance agreement with Germany-based EXCELSIS to help accelerate the market adoption of voice portals in Europe. As a complement to the advanced, standards-based voice technologies from Intervoice and its international understanding of voice deployment, the alliance with EXCELSIS, a specialist for multilingual applications, will not only combine their professional services skills and resources in Europe but will also allow Intervoice to leverage tried and tested banking applications developed by EXCELSIS into the European and US markets.

"This partnership with Intervoice is important for EXCELSIS because we are seeing a rapid increase in interest for voice technology in our key markets of banking, insurance and telecommunications," said Christian Sauter, CEO of EXCELSIS. "Our partnership will give EXCELSIS a deeper understanding of Intervoice's Omvia platform, one of the world's most successful standards-based voice technologies, with a proven record of rapid, reliable deployments for customers internationally."

"The market for voice automation in Europe is on the verge of rapid growth as organizations get a fuller understanding of the technology's massive business advantages, such as improved customer service and lower operating costs," said Ken Jacobson, Intervoice VP of International Sales. "This partnership between EXCELSIS and Intervoice strengthens the positions of both companies at the forefront of voice portal technology at exactly the right moment."

EXCELSIS' commitment to the provision of its hosted services within the DACH, German speaking countries, with Intervoice technology solidifies the alliance in this rapidly growing market.

About EXCELSIS

EXCELSIS is one of the leading solution providers for speech portals and internet transaction platforms. Such solutions are deployed, for example, in banking services, in insurance customer service, in customer services of telecommunication companies and in automated voice based timetables of public transportation companies. Solutions provided by EXCELSIS are deployed in more than 100 organizations worldwide. Customers include SAP, HVB, LBBW, Debitel, GE Capital Bank, Telecash, UBS, Orange, EnBW, Cablecom and United Overseas Insurance in Singapore. EXCELSIS was founded in 1998. Over 100 software developers and consultants are currently working on customer projects. EXCELSIS has offices in Stuttgart, Berlin, Luxembourg, Singapore, Sydney, Bern and Zurich and turnover in 2004 of approx. 8.5 million euro. For more information see: www.excelsisnet.com.

About Intervoice

Intervoice, Inc. (Nasdaq:INTV) provides leading enterprises, network operators and developers with the platform, software, applications and services necessary to optimize the customer experience through voice automation solutions. Omvia(R), the open, standards-based Intervoice product suite, offers unparalleled flexibility for advanced multi-media messaging, portal, IVR and payment applications. The Company's two business units focus on enterprise and network markets, providing solutions that improve operational efficiencies, drive revenue and increase customer satisfaction and loyalty. Building on more than 20 years of systems integration and service delivery experience, the Professional Services Agility Suite from Intervoice is designed to provide proven best practices toward design, implementation, and optimization of voice applications. Intervoice systems are proven in more than 23,000 implementations worldwide across all industries including: Ameritrade, Amtrak, Atmos Energy, Citibank, CSX Transportation, MasterCard, O2, Rogers Wireless, SBC, Travelocity, Verizon and Vodafone. A Microsoft Certified Partner and Certified Partner for Learning Solutions, Intervoice is headquartered in Dallas with offices in Europe, the Middle East, South America, Africa and Asia-Pacific. For more information, visit www.intervoice.com.