Speech Rx: Trinitas Hospital Selects Voice Automation System From Nuance and Speech Technology Associates

Business Wire, July 25, 2005

MENLO PARK, Calif. -- Nuance (NASDAQ:NUAN), the voice automation expert, continues its multi-industry reach with New Jersey-based Trinitas Hospital's deployment of a patient care-oriented speech system. Nuance partner Speech Technology Associates, Inc. (STA), a provider of advanced speech recognition technology, developed the speech-enabled auto-attendant solution, Automated Operator(TM) for Healthcare, which provides one-number access to people, information and services for patients, families and hospital staff.

Nuance's customer-proven, standards-based platform technology, Nuance Voice Platform(TM) 3.0, provides the voice automation foundation of Trinitas Hospital's speech-powered attendant. Trinitas Hospital, whose mission is to offer "state-of-the-art medicine backed by compassion and competence," is a full-service healthcare facility operating on two major campuses with 531 beds, including a 120-bed long-term care center.

About Speech Technology Associates, Inc.

STA offers advanced speech recognition solutions that are easy to own, manage and cost justify. Our Automated Operator(TM) suite of modular components is changing the way enterprises communicate, ensuring that every customer interaction is a positive and fulfilling experience. Built on open technologies and components carefully chosen for their price and performance, we deliver a wide range of solutions designed to reduce costs, improve customer loyalty and preference, increase personnel productivity, and offer a distinct competitive advantage.

STA is located in Hudson, MA, with offices across the U.S. For more information, visit us at www.speechtechassociates.com or contact us directly at 978-562-2333.

About Nuance

In markets around the world, leading enterprises and telecommunications carriers -- including Avon, British Airways, Expedia, Nomura Securities, OnStar, Sprint PCS, United Parcel Service, Vodafone and Wells Fargo -- have worked with Nuance to ensure the best possible results from their investment in voice. Nuance is a leader in the voice automation market, providing software and solutions to more than 1,000 companies worldwide. Nuance (NASDAQ:NUAN) is headquartered in Menlo Park, Calif., and has offices around the world. For more information, visit www.nuance.com or call 1-888-NUANCE-8.

Nuance and Nuance Voice Platform are registered trademarks of Nuance Communications, Inc. All other trademarks are property of their respective owners.