Envision Announces Second-Quarter Results; Workforce Optimization Leader Sustains Record Growth

Business Wire, July 27, 2005

SEATTLE -- Envision Telephony, Inc. today announced a 44 percent increase in second-quarter revenue for 2005 over the same period in the prior year. Revenues for the first half of 2005 exceeded 2004 by 49 percent. Total revenue for the last twelve months increased more than 40 percent over the preceding twelve months. Envision is a privately held, Seattle-based leader in contact center recording, coaching, workforce optimization and business intelligence software.

During the second quarter of 2005, the company added twelve new customers, spanning the globe and several industries, including retail, outsourcing, utilities and telecommunications. Envision also secured major expansion orders from one of its signature branded customers in the financial industry, as well as one of the world's largest software companies.

In addition to its business growth in the second quarter, Envision won Frost & Sullivan's 2005 Global Excellence in Technology of the Year Award. Frost & Sullivan presented this award to Envision for its commitment to technical superiority and innovative work in the call center solutions space. Envision was one of nine companies recognized by Washington CEO magazine as Washington's best companies to work for.

"Our team at Envision is continuing to experience phenomenal success in the market," said Rodney Kuhn, Envision CEO. "Our customers are seeing the benefit of our integrated workforce optimization suite and the returns which can be achieved. The results of this strategy can be seen in our financial success and our growing market share."

About Envision

Envision is a leading provider of software solutions that empower businesses to produce profitable and enduring customer relationships. Since its founding in 1994, Envision has focused on improving the effectiveness and performance of contact center agents to create measurable value for the enterprise. In 2004, Envision introduced a new suite of applications to provide business intelligence and analytical tools to the enterprise for achieving "The Superior Customer Experience." The company's scalable, integrated products are used by some of the world's most customer-focused companies in a variety of industries, including financial, utilities, telecommunications, software and insurance. Envision has offices in Seattle, Australia, Atlanta, UK and Amsterdam. For more information, call 206-225-0800, ext. 500, or visit http://www.envisioninc.com.

Envision and the Envision logo are trademarks of Envision Telephony, Inc. All other trademarks belong to their respective owners.