ClientLogic Receives Customer Interaction Solutions Magazine's 2005 ''CRM Excellence'' Award; Global Customer Care Provider Wins Top Honors for Fifth Consecutive Year

Business Wire, June 14, 2005

NASHVILLE, Tenn. -- ClientLogic, a leading global business process outsourcer, announced today that it has received the 2005 "CRM Excellence Award" from Technology Marketing Corporation (TMC(R))'s Customer Interaction Solutions(R) magazine. Customer Interaction Solutions(R) (www.cismag.com) has been one of the premier publications in the CRM, call center and teleservices industries since 1982.

The CRM Excellence Award was presented to ClientLogic in recognition of the Company's innovative customer care solutions and ability to positively impact its clients' bottom line.

"We are thrilled to be honored for the distinctive service we offer our clients. ClientLogic is committed to customizing strategic solutions that increase both customer retention and revenue per customer for our clients," said Julie Casteel, chief sales and marketing officer at ClientLogic. "Winning this prestigious award for the fifth year in a row emphasizes ClientLogic's dedication to providing consistent and quality customer care programs and services across the board."

"Customer Interaction Solutions magazine started the CRM Excellence Awards six years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients," said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Interaction Solutions. "ClientLogic has demonstrated time and time again to the editors of Customer Interaction Solutions that their services have substantially improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset--their customers."

ClientLogic and other industry winners will be listed in Customer Interaction Solutions June and July issues.

About ClientLogic

ClientLogic is a leading international business process outsourcing (BPO) provider in the customer care, fulfillment and back office processing industries. A subsidiary of Canadian diversified company Onex Corporation, ClientLogic's global footprint spans 47 BPO centers in 13 countries throughout North America, Europe, Africa and Asia. ClientLogic's consistent service quality across channels, media and countries helps clients reduce service costs, improve customer retention and increase revenue per customer. ClientLogic's industry-leading clients include Sony Corporation, DIRECTV, ABN AMRO, Gateway, TiVo, British Telecom (BT), National Geographic Television, LTU, Neuf Telecom and United Online (Juno/NetZero). ClientLogic is among the top five global customer care providers, managing more than 296 million customer interactions.

For more information, please visit http://www.clientlogic.com.

About TMC(TM)

Technology Marketing Corporation (TMC) publishes two print magazines: Customer Interaction Solutions, and Internet Telephony; five digital publications, SIP Magazine, Speech-World, WiFi Telephony Magazine, VoIP Developer, WiMAX Magazine; and the online publications TMCnet.com, Planet PDA Magazine, WiFi Revolution, Alternative Power and BiometriTech. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet.com publishes more than 25 topical online newsletters. For more information about TMC, visit its Web site at www.tmcnet.com.