Business Services Industry

Datawatch Visual/Productivity Portal for IBM WebSphere Enables Employee Self Help

Business Wire, June 22, 2005

LOWELL, Mass. -- New Datawatch Solution Demonstrates Commitment to Extend Value of IBM WebSphere Platform for IBM Partners and Customers

Datawatch Corporation (NASDAQ: DWCH), a leading provider of report management, data transformation and service management solutions, today announced the general availability of Visual|Productivity Portal for IBM WebSphere, featuring employee self help. The portal market is exploding, with IT and human resource support functions by far accounting for the largest part. Visual|Productivity Portal will allow IBM partners to quickly and easily deliver the portal solutions their customers are asking for right now.

Visual|Productivity Portal enables personalized self help for an organization's employees, dramatically reducing unnecessary phone calls, log entries and related processing. For IT, HR and Payroll managers, the product's "Manager's Portal" displays service requests by department and status, so each department views only what impacts its staff and resources. The end result is that enterprises save time and money otherwise devoted to labor-intensive telephone and email support.

"We recently adopted IBM WebSphere Portal - Express as the platform for our corporate portal. We knew that in order to realize its business benefits, we needed our employees and partners to find immediate value in the portal to ensure enterprise-wide adoption," said Bill Sammons, director of Information Services for the Hillman Group, one of the largest providers of hardware-related products and related merchandising services to retail markets in North America. "Employee self help through the Visual|Productivity Portal is an ideal application with broad appeal to all employees, and it's allowed us to start realizing benefits throughout our business."

"By leveraging existing IBM WebSphere infrastructures, Visual|Productivity Portal delivers real value to our customers by enabling employee self help," said Claude Reeves, vice president of Business Development at Datawatch. "In addition, this web-based employee self help framework can front-end any Call Center solution, including Datawatch's own award winning Visual|Help Desk. This reflects our corporate focus on working with IBM and its partners, and delivering further value to WebSphere customers."

ABOUT DATAWATCH CORPORATION

Datawatch Corporation helps organizations easily access, integrate, store, distribute and analyze information inside and outside the enterprise. From shared services and productivity portals to help desk and business problem management, Datawatch Corporation provides solutions that allow organizations to fully leverage their existing infrastructures to solve their business needs. Datawatch products are used in more than 20,000 companies, institutions and government agencies worldwide.

The corporate address for Datawatch is 175 Cabot Street, Suite 503, Lowell, MA 01854-3633; telephone (978) 441-2200. More information on Datawatch and its solutions can be found at www.datawatch.com.

FOR PRESS INFORMATION:

Datawatch: Larry Bouchie, larry_bouchie@datawatch.com, 978-275-8264

COPYRIGHT 2005 Business Wire
COPYRIGHT 2008 Gale, Cengage Learning
 

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