Managed Objects Signs Former META Group Analyst; Michele Hudnall Joins BSM Leader as Director of Service Management

Business Wire, June 22, 2005

MCLEAN, Va. -- Managed Objects, the Business Service Management Company, today announced it hired former META Group analyst Michele Hudnall as Director of Service Management. In this role, Hudnall will serve as an advocate for customers liaising between sales associates focused on selling software, and the technical account managers that help customers implement Managed Objects' software.

Hudnall will enable customers to better understand how to best leverage Managed Objects' Business Service Management (BSM) solution to monitor, manage and report on the services IT provides to business in conjunction with their current management investments.

"Our customers have the largest and most complex IT environments in the world and Michele's role is to help them enhance the value derived from those assets," said Managed Objects' CEO Siki Giunta. "Her insight regarding the intersection of technology and business - coupled with her extensive consulting and advisory experience - makes her a valuable addition to our team. We are thrilled to have her on board."

Hudnall brings nearly two decades of industry experience to Managed Objects, joining after five years as a market analyst with the research firm META Group. Among her many accomplishments at META, she authored the most recent Service Level Management practioner's guide titled, Service Level Agreements: A Framework, Template and Implementation Toolkit. In addition, she researched and advised clients on service desk, asset management and configuration management processes, solutions and sourcing decisions.

"As a market researcher I observed Managed Objects consistently win major deals against much larger competitors because of its superior technology, consistent innovation and customer-centricity," said Hudnall. "This combined with exceptional executive leadership, loyal staff and the company's entrepreneurial spirit afforded me an opportunity too good to pass."

Prior to her tenure at META Group, Hudnall spent five years as a product line manager with Tivoli Systems. She managed the development of integrated service management solutions, supervising the integration process among development teams after Tivoli acquired Software Artistry and overseeing the development of products with the IBM Global Services delivery teams.

A polished speaker, Hudnall has addressed audiences at events for META Group conferences, the Help Desk Institute and the Service and Support Professionals Association. She is certified by the ITIL Foundation and has completed the EDS Systems Engineering program. Hudnall has also served on the itSMF's Advisory Board and the Help Desk Institute's Strategic Advisory Board. She is a 1985 graduate of James Madison University with dual undergraduate degrees in Business Administration and Management Information Systems.

About Managed Objects

Managed Objects is the Business Service Management Company. Business Service Management (BSM) aligns IT with the business by integrating network, system, application, end user, and business metric information into real-time business service dashboards. Through Managed Objects' BSM platform, companies effectively monitor, manage, and report on the services IT delivers to the business - services like online trading and e-commerce. Consistently acknowledged by the analyst community as best in class, Managed Objects has more BSM implementations in place than any other company. That is why AIB, Auchan, CSC, Credit Suisse, DISA, Fidelity Investments, JPMorganChase, NIH, Progress Energy, Reuters, TIAA-CREF and other global organizations rely on Managed Objects' BSM technology. For more information, visit www.managedobjects.com.