Vignette Releases Delphi Group Report on Information Value Chain

Business Wire, March 1, 2005

AUSTIN, Texas -- Research Supports Vignette's Strategy of Providing Value Chain Efficiencies for Corporate Competitiveness

Vignette Corp. (Nasdaq:VIGN) today announced availability of "The Information Value Chain -- The New Competitive Mandate," an in-depth report about the impact of the Information Value Chain on organizational efficiency that was authored by leading analyst firm Delphi Group. Defined as a way to leverage information architecture in context based on users' immediate needs, Information Value Chains enable organizations to improve their information velocity by increasing the speed of sharing, exchanging, modifying and enhancing information.

As information management grows increasingly complex, enterprises face constant challenges such as cost-cutting, new levels of connectivity and market demand for innovation. Information Value Chain components such as portals, collaboration, document management, business processes and Web content management are pivotal to increasing effective information-sharing and enterprise success. By leveraging information and supply components of the Information Value Chain and additional integration and collaboration solutions, efficient organizations can differentiate themselves from merely effective ones.

"High-performance Information Value Chains have become critical to business agility," said Hadley Reynolds, vice president and director of research at Delphi Group. "The just-in-time concept revolutionized manufacturing, and it is now revolutionizing the online world. The value of information now reaches far beyond the boundaries of the published document -- it is embodied in the speed and context with which it is provisioned across the network. Vignette has long been a leader in providing software that assists enterprises in bridging traditional application boundaries and deploying content-aware solutions that engage multiple business information flows."

Delphi research and client advisory experience show that a complete Information Value Chain enables organizations to identify and react efficiently to information that is unplanned and unanticipated. The inability to recognize information in context, whether structured or unstructured, slows its ability to be understood and leads to delays in business processes, poor decision-making and missed opportunities. Highly integrated solutions, such as those offered by Vignette, allow information to flow seamlessly across the enterprise to the appropriate contact in real time. These context-based information processes can decrease lost productivity time associated with fragmented connections between employees, partners, suppliers and customers. Vignette(R) solutions represent the awareness and responsiveness necessary to optimize the Information Value Chain.

"As organizations increasingly operate in a global environment, it is vital that their employees, partners and customers have access to the information they need when they need it, and in a context that makes it relevant and useful," said Conleth O'Connell, chief technology officer at Vignette. "The Information Value Chain links Vignette's enterprise content management solutions to efficiently enable information management and delivery across and beyond the organization. In the end architecture matters, and Vignette provides the product integrations instead of burdening our customers with those costs. By doing so, we allow our customers to innovate, compete and focus on growing their business."

Vignette provides reliable and scalable products and solutions tailored to specific business needs to encourage innovation. Many Vignette solutions support Information Value Chains, including those geared toward public Web site and brand management, compliance and governance, employee intranets, supplier and channel interaction, customer self-service, case management and business process automation, and standardization and consolidation.

The Delphi Group report can be downloaded from http://www.vignette.com/contentmanagement/ 0,2097,1-1-1925-3978-186-1532,00.html. (Due to its length, this URL may need to be copied/pasted into your Internet browser's address field. Remove the extra space if one exists.)

About Vignette Corp.

Vignette's software and expertise help organizations harness the power of information and the Web for measurable improvements in business efficiency. As the efficiency experts, Vignette (Nasdaq:VIGN) helps organizations increase productivity, reduce costs, improve user experiences and manage risk. Vignette's intranet, extranet and Internet solutions incorporate portal, integration, enterprise content management and collaboration capabilities that can rapidly deliver unique advantages through an open, scalable and adaptable architecture that integrates with legacy systems. Vignette is headquartered in Austin, Texas, with local operations worldwide. Visit http://www.vignette.com to see how Vignette customers achieve measurable improvements in business efficiency and to find out why more companies prefer Vignette.