Health Net Selects Exstream's Dialogue Software To Streamline Document Production and Reduce Costs

Business Wire, March 16, 2005

LEXINGTON, Ky. -- www.exstream.com--Exstream Software, Inc. announced today that its Dialogue software has been selected by Health Net, one of the nation's largest managed health care companies. Health Net selected Dialogue for its ability to provide an enterprise infrastructure that will allow it to significantly reduce document production costs, increase productivity, ensure regulatory compliance and better manage document workflow. E[acute accent]Key drivers in the selection of Dialogue included its regulatory support and enterprise workflow capabilities, making it easy to create compliant customer communications and manage the approval process with unprecedented control and efficiency; the flexibility to support print, real time and interactive document delivery options, reducing back-end costs by eliminating print vendor dependency; and its high-volume production suite which controls postage weight, drives inserters and consolidates and households documents. E[acute accent]"We wanted a single system that allowed us to control all elements of our document management needs," said Robert Redding, director, ITG, for Health Net. "The Dialogue software enables Health Net to have greater control over customer communications from design through delivery. Additionally, this new software application will play a huge role in ensuring regulatory compliance." E[acute accent]Going forward, Health Net plans to take full advantage of Dialogue's campaign management capabilities, giving its marketing and business users the ability to create, manage and track the success of targeted messaging and marketing offers. The company is already benefiting from Dialogue in its customer service center, where CSRs are now able to access archived documents via the intranet and view them exactly as the customer sees them, ensuring a higher level of customer service is delivered. E[acute accent]"We believe Dialogue provides the most comprehensive enterprise solution for the creation and delivery of fully personalized, mission-critical customer communications through print, real time and interactive channels," said Davis Marksbury, president and CEO of Exstream Software. "Health Net is an impressive customer-focused organization and we are proud to be a part of its mission to enhance efficiency across the enterprise."

E[acute accent]About Health Net

E[acute accent]Health Net, Inc. is among the nation's largest publicly traded managed health care companies. Its mission is to help people be healthy, secure and comfortable. The company's HMO, POS, insured PPO and government contracts subsidiaries provide health benefits to approximately 6.5 million individuals in 27 states and the District of Columbia through group, individual, Medicare, Medicaid and TRICARE programs. Health Net's subsidiaries also offer managed health care products related to behavioral health and prescription drugs, and offer managed health care product coordination for multi-region employers and administrative services for medical groups and self-funded benefits programs. For more information on Health Net, Inc., please visit the company's website at www.healthnet.com.

E[acute accent]About Exstream Software

E[acute accent]Headquartered in Lexington, KY, Exstream Software helps businesses around the world connect with their customers through higher quality, fully personalized customer communications delivered by mail, email and the Internet. Companies in the financial services, insurance, service bureau, telecommunications, utilities and other industries benefit from as much as 60 percent faster time to market, up to 80 percent reduced costs and increased revenue through improved customer retention. E[acute accent]For more information about Exstream Software and its market-leading Dialogue and AFP Studio technology, visit www.exstream.com, or contact Exstream at 859-296-0600 or info@exstream.com.

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