Business Services Industry

John Q. Hammons Hotels' General Managers and Properties Receive Top Honors from Marriott International

Business Wire, May 18, 2005

SPRINGFIELD, Mo. -- John Q. Hammons Hotels, Inc. (AMEX:JQH) proudly announces that two of its general managers, a director of sales and two of its properties were recently recognized as top performers in 2004 among Marriott International, Inc.'s(R) (NYSE:MAR) southeast and mid-Atlantic regions at Marriott's annual conferences. Springfield, Mo.-based John Q. Hammons Hotels is the nation's leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites.

The following John Q. Hammons Hotels' top management and properties were presented awards as a result of their extraordinary, superior performance and exceptional property representation:

--Spirit to Serve Award: Tom Dwyer, general manager, Renaissance Dallas-Richardson (Richardson, Texas)

--Mustang Award: Terry Crawford, general manager, World Golf Renaissance Resort (St. Augustine, Fla.)

--Sales Leader of the Year - Franchise: J.D. Tamez, director of sales, Renaissance Dallas-Richardson (Richardson, Texas)

--Best Opening Hotel of the Year - Extended Stay: Residence Inn Charleston Airport (North Charleston, S.C.)

--Market Excellence - Most Improved: Albuquerque Marriott Pyramid North (Albuquerque, N.M.)

According to Mr. John Q. Hammons, founder, chairman and chief executive officer of John Q. Hammons Hotels, Inc., the achievements attained by the top management and properties contributed to a successful financial year for John Q. Hammons Hotels, and they support the company's commitment to growth of operational and financial excellence. "We strive to maintain high standards for outstanding service and guest satisfaction at John Q. Hammons Hotels," said Mr. Hammons. "Receiving Marriott's top management and property awards is an example of how our management and hotel staff work diligently to provide exceptional service and exceed the standards of excellence set by Marriott and John Q. Hammons Hotels."

About the Awards

The Spirit to Serve Award, presented to Dwyer, recognizes general managers who have made extraordinary efforts and achieved exceptional results with programs to better the communities in which they do business. Under Dwyer's leadership, the Renaissance Dallas-Richardson achieved exceptional customer satisfaction ratings. The Mustang Award, presented to Crawford, recognizes general managers who overcame tremendous adversity, such as a hurricane or major renovation, while maintaining high levels of customer satisfaction. The Sales Leader of the Year Award, presented to Tamez, recognizes directors of sales who have shown great sales expertise, been personally involved in advancing the sales effort at their hotel(s) and have achieved excellent sales results.

The Best Opening Hotel of the Year Award, presented to the Residence Inn Charleston Airport, recognizes the top nominated hotel that executes the very best practices in the opening process of their hotel in 2004, including exceptional readiness levels, financial success and effective coordination in meeting associate and guest expectations. The Market Excellence Award - Most Improved, presented to Albuquerque Marriott Pyramid North, is based on operational excellence in 2004, and winners are selected from the top 2.5% of Marriott hotels and the top 5% of Renaissance hotels.

About Marriott International, Inc.

MARRIOTT INTERNATIONAL, INC. (NYSE:MAR) is a leading lodging company with more than 2,600 lodging properties in the United States and 65 other countries and territories. Marriott International operates and franchises hotels under the Marriott, JW Marriott, The Ritz-Carlton, Renaissance, Residence Inn, Courtyard, TownePlace Suites, Fairfield Inn, SpringHill Suites and Bulgari brand names; develops and operates vacation ownership resorts under the Marriott Vacation Club International, Horizons, The Ritz-Carlton Club and Marriott Grand Residence Club brands; operates Marriott Executive Apartments; provides furnished corporate housing through its Marriott ExecuStay division; and operates conference centers. Marriott is also in the synthetic fuel business. The company is headquartered in Washington, D.C., and has approximately 133,000 employees as of December 31, 2004. In fiscal year 2004, Marriott International reported sales from continuing operations of $10 billion. For more information or reservations, please visit our web site at www.marriott.com.

About John Q. Hammons Hotels

Publicly traded on the American Stock Exchange (AMEX:JQH), Springfield, Mo.-based John Q. Hammons Hotels, Inc. is the nation's leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites, including: Embassy Suites Hotels, Renaissance, Marriott, Radisson, Residence Inn, Homewood Suites by Hilton, Holiday Inn and Courtyard by Marriott brands. With 61 hotels strategically located near demand generators, such as state capitals, universities, airports, corporate headquarters or office parks in secondary and tertiary markets, John Q. Hammons Hotels' properties are dominant in their markets. The company's focus is capitalizing on positive operating fundamentals in the upscale, full-service sector, converting existing hotels to franchise brands and selling mature assets, while reinvesting the proceeds and reducing debt. Over the course of his impressive career in the hotel business, Mr. Hammons has developed 160 hotels.

 

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