Business Services Industry
Commerce Bank Launches Multilingual Online Banking Service Powered by Corillian; Flexibility and Ease of Deployment Key to Meeting Demands of Culturally Diverse Customer Base
Business Wire, May 5, 2005
PORTLAND, Ore. -- Corillian Corp. (NASDAQ:CORI), the top provider of online banking solutions to leading financial institutions, today announced that Commerce Bank, a $32 billion bank headquartered in Cherry Hill, N.J., has launched a Spanish version of its online banking service leveraging the multilingual capabilities in the industry-leading Corillian Consumer Banking application. The new Web site offers Commerce Bank's customers a customer-service-focused online banking experience by providing the choice of either English or Spanish as their preferred online banking language.
"Commerce was eager to provide our Spanish-speaking customers with the best online banking experience in their native language," said Tim Graham, vice president, Internet banking channel Manager, Commerce Bank. "The flexibility available to us in the Corillian Consumer Banking solution enabled us to seamlessly incorporate multilingual capabilities into our solution, while still maintaining the functionality and usability of our award-winning online banking service. Corillian has been a great partner for us and the multilingual functionality of Corillian Consumer Banking not only meets our high standard of customer attention and service, but it also enables us to advance our leadership in online banking."
In addition to Spanish, all Corillian applications support other Latin-based languages such as English, French, and German; Asian-based languages like Japanese, and Chinese; as well as support of right-to-left languages like Arabic, Hebrew and Urdu. Corillian applications also provide support for dialects of languages and any specific localized derivation that a financial institution would need to support its unique customer base. In addition to multi-language capabilities, Corillian applications also provide for the user experience to be displayed in the local currency of the financial institution.
"Increasingly, leading financial institutions like Commerce Bank are seeking more specialized tools to target a growing diverse customer segment base," said Alex Hart, president and CEO of Corillian. "Being able to meet the needs of the various customer segments within an online banking experience is setting apart the leaders from the followers and provides a compelling competitive advantage to financial institutions. The best practices and flexibility available in Corillian Consumer Banking and other Corillian applications allow our customers to provide industry-leading online banking services to their customers and set them apart from their competition."
Corillian Consumer Banking integrates industry best practices in usability and functionality proven in production and developed from respected best practice benchmarks established by industry leading firms to offer a comprehensive consumer banking application. With this solution, financial institutions are able to deliver an industry-leading online banking service to their customers, while still maintaining the flexibility to meet their growing needs.
About Commerce Bank
Commerce Bank, "America's Most Convenient Bank(R)," is a leading retailer of financial services with more than 320 convenient stores in New Jersey, New York, Pennsylvania and Delaware. In 2005, the bank plans to open 55-plus new locations and create 1,800 new career opportunities throughout its markets. Headquartered in Cherry Hill, N.J., Commerce Bancorp (NYSE: CBH) has $32 billion in assets and, in first quarter 2005, achieved a deposit increase of 29% and earnings per share growth of 22%. For more information about Commerce, please visit the company's interactive financial resource center at commerceonline.com.
About Corillian Corporation
Corillian is the top provider of online banking and anti-fraud solutions to leading financial institutions. Corillian provides the most flexible, scalable and secure set of online banking applications across multiple lines of business, integrating hundreds of best practices observed from some of the most innovative financial institutions in the world, as well as best practices in usability and functionality established by industry experts. Corillian features integrated applications across Consumer Banking, Small Business Banking, Wealth Management, Credit Card Management, and Cash Management, as well as enterprise-wide solutions, including Fraud Detection, Payments Warehouse, Alerts, eStatements, and OFX. Empowered with Corillian solutions, some of the world's most visionary financial institutions provide their customers with the tools to manage their finances more effectively and securely. For more information about Corillian Corporation, visit the company's Web site at http://www.corillian.com.
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