Micromuse Teams with Alcatel to Demonstrate Best-of Breed Solution for IPTV BSS/OSS

Business Wire, Nov 10, 2005

DALLAS -- Micromuse Inc. (Nasdaq: MUSE), the leading provider of ultra-scalable, realtime business and service assurance software, is pleased to announce its involvement in a best-of-breed solution for IPTV BSS/OSS. Designed and sponsored by Alcatel, the multi-vendor solution is on permanent display at Alcatel's Plano-based Operational Support Systems Integrations Laboratory. The solution was opened for tour, by invitation only, to an exclusive group of TeleManagement World attendees on November 9, 2005.

"Quality of service is a key component of triple play to ensure fast market adoption. The Alcatel triple play BSS/OSS solution integrates a key service assurance component developed with our Micromuse strategic partner to monitor the quality of the IPTV services," said Frederic Rose, President of Alcatel's integration and services activities.

The Alcatel IPTV BSS/OSS demonstration focuses on how service providers can construct their OSS to ensure faster and more accurate delivery and quality of triple play services through integrated next generation solutions for service assurance and performance management. As part of a complete OSS, Micromuse's Netcool suite, including Netcool/Realtime Active Dashboards and Netcool/Proviso solutions are integrated with other vendors products to provide end-to-end service assurance and performance monitoring of Alcatel's fabricated IPTV BSS/OSS environment.

"Alcatel is clearly the industry leader in triple play and broadband operational experience and Micromuse is proud to play a significant role in helping make the IPTV BSS/OSS model a reality," said Dr. Craig Farrell, Micromuse's CTO. "Micromuse's Netcool suite helps provide increased visibility of the end-to-end service delivery infrastructure to assure service quality and end-user satisfaction. Alcatel's IPTV BSS/OSS model helps demonstrates just how easy it is for service providers to quickly deploy new offerings that will increase revenue with flexible and innovative triple play services."

About Micromuse

Micromuse Inc. (Nasdaq: MUSE) is the leading provider of ultra-scalable, realtime business and service assurance software solutions. The Netcool(R) software suite provides organizations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide realtime end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organizations to respond to problems quickly, streamline workflow processes and improve business uptime. Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, ITC DeltaCom, JPMorgan Chase, MCI, T-Mobile, and Verizon. Headquarters are located at 650 Townsend Street, San Francisco, Calif. 94103; (415) 568-9800. The Web site is at www.micromuse.com.

About Alcatel

Alcatel provides communications solutions to telecommunication carriers, Internet service providers and enterprises for delivery of voice, data and video applications to their customers or employees. Alcatel brings its leading position in fixed and mobile broadband networks; applications and services, to help its partners and customers build a user-centric broadband world. With sales of EURO 12.3 billion and 56,000 employees in 2004, Alcatel operates in more than 130 countries. For more information, visit Alcatel on the Internet: http://www.alcatel.com