Business Services Industry
City and County of San Francisco Selects RedDot Solutions; The City and County of San Francisco Human Services Agency Implements RedDot's XCMS Enterprise Content Management Software
Business Wire, Nov 21, 2005
NEW YORK & SANTA CLARA, Calif. -- RedDot Solutions, a leading global provider of enterprise content management (ECM) solutions for midmarket organizations, and a wholly owned subsidiary of Hummingbird Ltd. (NASDAQ: HUMC, TSX: HUM), today announced the City and County of San Francisco Human Services Agency (CCSF-HSA) has selected and implemented RedDot's XCMS Enterprise Content Management software, including CMS Web Content Management and LiveServer content delivery software. CCSF-HSA uses RedDot to manage the intranet site for eighteen program sites; content and business process workflows are shared across the programs.
CCSF-HSA selected RedDot primarily to deliver personalized sites and information. Using RedDot's Web Content Management and LiveServer, content contributors from eighteen programs create and manage their own content without support from the IT staff delivering personalized content to each site user. Using the same Web-based interface, the agency uses RedDot's XCMS document management, business process management and collaboration software to manage and share documents across its Intranet. Additionally, the new intranet at CCSF-HSA enables each of the programs to easily route important updates and documents through the XCMS business process management and workflow modules for review and approval. The entire project took approximately three months to implement.
In addition to personalization for the intranet, RedDot LiveServer and CMS provide the agency with a portal platform for all of their Web-based applications. Now users access almost all of their applications from one place, the intranet.
"Before we used RedDot, our users could only post document links and our Web team had to handle all other types of updates for every department, which created bottlenecks for the department and our IT team," said Vakil Kuner, CIO of CCSF-HSA. "Within a short time RedDot increased our efficiency and enriched our content. Each program truly owns and manages their content including documents, graphics, and photos. We share documents and can easily collaborate on projects. We are now extending the use of RedDot to manage two external Web sites."
Guy Schneider, RedDot's new Director of Sales for the Western Region, directs all West Coast accounts, including the CCSF-HSA, supports customer care for the region, and manages RedDot's West Coast office in Santa Clara, CA. Schneider is an industry veteran with over 17 years of enterprise software sales experience for companies, including: Vignette, Epicentric, Selectica and Comdisco. "As a technology mecca, the city of San Francisco is the quintessential client to kick off our West Coast expansion," said Schneider. "This project is vital to eighteen different key city programs and clearly delivers on our cost-effective, fast implementation promise."
About RedDot Solutions
RedDot Solutions, a wholly owned subsidiary of Hummingbird Ltd, provides enterprise content management software to create and manage the content that drives business. Recognized throughout the industry as the fastest to implement and easiest to use, RedDot's software products XCMS (Extended Content Management System), CMS (Web Content Management Software) and LiveServer are scalable solutions for Web content and document management, business process workflow, personalization and collaboration. RedDot Solutions has more than 1,500 clients worldwide, including March of Dimes, Bank of New York, Honda, Starbucks, STA Travel, Triumph Motorcycles, The National Archives, O2 and London Fire Brigade who rely on RedDot to increase productivity, improve operational efficiency and reduce risk. Headquartered in New York and Germany, RedDot has offices in Santa Clara, Toronto, Sydney, Sao Paulo, London, and throughout Europe. For more information, please visit: http://www.reddot.com.
About Hummingbird
Hummingbird Ltd. (NASDAQ: HUMC, TSX: HUM) is a leading global provider of enterprise software solutions. The Company's enterprise software solutions fall into two principal categories: enterprise content management (ECM) solutions, and network connectivity solutions. Hummingbird's ECM solutions enable organizations to manage the lifecycle of enterprise content from creation to disposition, thereby enabling organizations to address critical business needs, such as information management, business continuity, compliance and risk mitigation. The network connectivity solutions provide a comprehensive set of core network technologies that enables the enterprise to connect to any type of legacy system.
Founded in 1984, Hummingbird employs over 1,500 people and serves more than 33,000 customers, including 90% of Fortune 100. Hummingbird solutions are sold directly from 40 offices worldwide and through an Alliance Network of partners and resellers. For more information, visit http://www.hummingbird.com.
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