Siemens Business Services Furthers Investment in IT Service Management Training; Trasys to Train Siemens Technical Professionals on Updated Information Technology Infrastructure Library Best Practices

Business Wire, Oct 4, 2005

NORWALK, Conn. -- Siemens Business Services, Inc. today announced that as part of its continued investment in ITIL awareness and training, the company has contracted Trasys to facilitate the delivery of classroom and e-learning instruction on updated ITIL best practices to all of its IT service management professionals.

The expanded training is a key part of Siemens Business Services' ongoing adoption of ITIL standards into its global outsourcing delivery framework. Overseeing the initiative is the company's ITIL Alignment Program, a group dedicated to managing ITIL adoption, awareness, training and certification.

"SBS remains committed to providing our clients with the highest level of IT service management through ongoing training and implementation of industry recognized guidelines for quality," said Michael Somers, VP of Project Management Services and Quality for Siemens Business Services, Inc. "SBS was an early adopter and promoter of the best practices defined by the IT Infrastructure Library (ITIL), and as our investment in ITIL continues, we look forward to working with Trasys to further develop our expertise in IT service management delivery."

Trasys will be helping Siemens optimize their investment in ITIL training by tailoring their program to Siemens requirements and offering several training options including classroom sessions, self-paced e-learning among peers, and virtual instruction. The training will include all seven ITIL books, each devoted to a single practice area including: service support, service delivery, planning to implement service management, security management, ICT (information and communications technology) infrastructure management, application management and the business perspective.

Patrick Foley, Trasys Chief Operating Officer, said, "Trasys has provided IT staffing and consulting services to Siemens in the past, and we are thrilled to have been awarded this contract for ITIL training. Trasys has top level, certified ITIL trainers ready to work with Siemens. More and more companies are following ITIL protocol with strong results, and we look forward to helping Siemens in their ongoing initiative to make great strides with ITIL."

Developed in England by the British Government, ITIL provides a standard framework for IT Service management work processes drawn from public and private companies around the world. Growing in popularity in the U.S., ITIL is widely embraced in Europe, Asia and worldwide by hundreds of the world's most respected corporations.

Trasys utilizes an ITIL training curriculum developed by ITpreneurs, a leading content company in the IT best practices area, and ITpreneurs certified instructors from Agilita, a service management consulting company. Trasys and ITpreneurs have a formal partnership and have provided ITIL training to major companies in the past.

About Siemens Business Services

Siemens Business Services is one of Siemens' operating companies in the United States. With its comprehensive know-how and specific sector knowledge, this division of Siemens offers solutions and services from a single source - from consulting through system integration and management of IT infrastructures to IT outsourcing. In fiscal year 2004 (9/30/04), Siemens Business Services achieved worldwide sales of $6.2 billion USD. The company has more than 36,000 employees in 44 countries. For more information, please visit Siemens Business Services on the Web at www.usa.siemens.com/sbs.> About Siemens AG

Siemens AG (NYSE:SI) is a leading global electronics and engineering company with reported worldwide sales of $91.5 billion in fiscal 2004. Founded more than 150 years ago, the company is a leader in the areas of Medical, Power, Automation and Control, Transportation, Information and Communications, Lighting, Building Technologies, Water Technologies and Services and Home Appliances. With its U.S. corporate headquarters in New York City, Siemens in the USA has sales of $16.6 billion and employs 70,000 people throughout all 50 states and Puerto Rico. Thirteen of Siemens' worldwide businesses are based in the United States. With its global headquarters in Munich, Siemens AG and its subsidiaries employ 440,000 people in 190 countries. For more information on Siemens in the United States: www.usa.siemens.com.

About Trasys

Trasys provides Fortune 1000 companies nationwide with IT staffing resources, infrastructure project services and IT Service Management solutions to help clients improve efficiencies, increase revenue, reduce costs, minimize risks, and gain a competitive edge in their market. Trasys has built a national reputation for quality and service since its founding in 1998 and has consistently ranked among the fastest growing companies in the industry. Trasys is headquartered in Cincinnati with offices and service centers throughout the country. For more information visit www.trasys.com.

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