Nsite Quote Management for AppExchange Announced at Dreamforce '05; Nsite Quote Management Application — Available via AppExchange, salesforce.com's New On-Demand Application Sharing Service — Enhances CRM Activities

Business Wire, Sept 12, 2005

SAN FRANCISCO -- Nsite, a leading software-as-a-service vendor, and Salesforce (NYSE:CRM), the market and technology leader in on-demand customer relationship management (CRM), today announced the Nsite Quote Management application and Nsite Quote Management for AppExchange. The Nsite Quote Management application is available immediately from Nsite and Nsite Quote Management for AppExchange will be published on AppExchange with the Salesforce Winter '06 release. Nsite Quote Management for AppExchange can be previewed immediately in the AppExchange. The Nsite Quote Management application is designed to automate the flow of sales data within and outside an organization, improve process control and visibility, and expedite the close of new business. The Nsite Quote Management application is tightly integrated to Salesforce. Nsite Quote Management for AppExchange is one of 70 launch applications that are available through AppExchange, salesforce.com's new on-demand application sharing service.

With AppExchange, salesforce.com customers now have access to new applications that bring the benefits of salesforce.com to their entire business, letting them manage and share all of their company information on-demand. Using AppExchange, companies can easily add new applications to their existing Salesforce deployments, extending their success and making the full power and creativity of the salesforce.com customer and partner community available with just a click.

Nsite Quote Management for AppExchange was announced today in San Francisco at Dreamforce '05, Salesforce's third annual user and developer conference.

"As a rapidly growing young company, we were looking for a solution that could be implemented extremely fast," said Jim Brear, VP Sales, Tasman Networks. "Nsite's tight integration to Salesforce allows us to have an enterprise level solution for quote management without the enterprise price tag."

"We've entered an era of growth where enforcing pricing controls and adding precision to the quoting and approval process will be critical to successful corporate strategies," said Denis Pombriant, managing principal, Beagle Research. "The tight integration of Nsite's quoting engine with Salesforce.com's CRM makes this a manageable undertaking thanks to Appforce and the Nsite technology. The result is a winning combination for sales organizations."

"Salesforce.com and Nsite share a common vision of software delivered as a service to improve the process by which companies engage and strengthen customer relationships," said Adam Gross, Director of Product Marketing, salesforce.com. "With the Appforce platform, Salesforce.com has made it easy for companies to build solutions that extend the value of our flagship CRM applications."

Nsite is a leader in providing on demand Quote Management solutions for small and midsized companies. The company's patent-pending predictive routing technology enables deployment without the traditional "analyze, design and code" approach to process management. Customers can also use the Nsite Process Builder feature to easily pre-define business rules that help them adhere to compliance requirements such as Sarbanes-Oxley. Nsite can be accessed directly from Salesforce and used to initiate requests for the review and approval of price quotes, discounts, contracts, proposals, travel and expenses.

"We are excited to be a part of the launch of AppExchange," said Mike Smart, Partnership Director for Nsite. "Now, customers will be able to provide quotes directly from within Salesforce, streamlining the entire quote management process."

AppExchange is the world's first on-demand application sharing service. Launched at Dreamforce '05, AppExchange features dozens of pre-built applications created by salesforce.com customers and partners. AppExchange enables all of these on-demand applications to be easily shared, exchanged and installed with one click into any salesforce.com account. AppExchange can be found at www.salesforce.com/appexchange.> Appforce is a complete on-demand platform that includes Appforce Builder, Appforce DB, Appforce API and the Appforce OS for development & deployment of multiple on-demand applications. Appforce provides unprecedented ease of customization and integration for Salesforce deployments, as well as enabling a whole new generation of on-demand applications that go beyond CRM.

About Nsite

Nsite automates sales and customer service processes that require judgment, decision making and approval and are currently being done using e-mail with attachments, faxing and paper. Delivered as a subscription-based service via the web and hosted by IBM, Nsite enables continuous improvement of user-driven processes. Today over 7,000 users in 21 countries are accessing Nsite to automate a wide variety of people-centric processes. Nsite is headquartered in Pleasanton, California. For more information, call 925-249-4100, or visit www.nsite.com.

About salesforce.com

Salesforce.com is the market and technology leader in on-demand customer relationship management (CRM). The company's Salesforce family of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on demand. Appforce, salesforce.com's on-demand platform, allows customers to customize and integrate the Salesforce family to meet their unique business needs, and build whole new powerful applications quickly and easily. Appforce applications are available via AppExchange, salesforce.com's on-demand application sharing service. Customers can also take advantage of salesforce.com's world-class training, support, consulting and best practices offerings.