Business Services Industry
Interwise Receives TMC Labs 2005 Innovation Award for Customer Interaction Solutions® Magazine; ECP Connect Chosen for Outstanding Innovation
Business Wire, Sept 12, 2005
CAMBRIDGE, Mass. -- Interwise announced today that Technology Marketing Corporation's TMC Labs division has named Interwise ECP Connect, an integrated voice, web and video conferencing solution for enterprises, as a 2005 Innovation Award winner from Customer Interaction Solutions magazine. Enterprises within the CRM and call/contact center industries rely on conferencing and collaboration technologies to reduce costs and streamline key business processes. ECP Connect helps these customers more efficiently communicate through its innovative features while saving up to 50% over traditional, usage-based voice, web and video conferencing services.
"We are pleased that TMC Labs has recognized the innovation that ECP Connect brings to voice, web, and video conferencing," said Frank Zvi, Interwise President and CEO. "By combining advanced IP technology with a fixed price / unlimited usage business model, we are fundamentally transforming enterprise conferencing from a collection of separate, expensive, usage-based services into a fully-integrated, email-like enterprise communication application. ECP Connect enables customers to provide unlimited voice, web, and video conferencing to everyone in their company for a single fixed price - a price that is often half of what they are currently paying today."
"ECP Connect has clearly demonstrated to the staff of TMC Labs, true innovation for the CRM and call/contact center industries," said Nadji Tehrani, founder and chairman of TMC, publisher of Customer Interaction Solutions. "New companies, new products and new services for CRM and call/contact centers are created all the time. With the great advances in technology, there's never been a greater need for this award."
"The TMC Labs Innovation Awards are based solely upon the uniqueness of the company's offering or how pioneering the particular product or service is. It is not based on company revenue or number of products sold. It is based on the concept that ECP Connect is innovative," according to Tom Keating, CTO and TMC Labs Editorial Director.
Keating continued, "ECP Connect deserves this great honor for creating a ground-breaking CRM or call/contact center product or service. I look forward to seeing other innovative solutions from Interwise as they continue to contribute to the future of the CRM or call/contact center marketplace."
The TMC Labs 2005 Innovation Award highlights will be published in the October and November 2005 issues of Customer Interaction Solutions magazine.
About Interwise
Interwise is the leader in complete Enterprise Conferencing -- unlimited voice, Web, and video conferencing in one integrated platform for a fixed price. Interwise's fixed price / unlimited usage business model and enterprise-class technology combine to make it easy for companies to replace multiple conferencing and collaboration products with a single, integrated solution that can reduce overall conferencing expenses by up to 50%. Leading IT industry publications and analyst firms have recognized Interwise for changing the way conferencing is done by replacing unpredictable per-minute and overage charges with a complete solution that can be deployed as broadly and economically as e-mail. Interwise is a privately held company, backed by investors that include Lazard Technology Partners, CIBC, UBS Capital, GE Capital, JP Morgan, Leeds Weld, NTT, and SAP AG. The company sells to and supports customers globally through a direct sales force, distributors, value-added resellers, communications service providers and network-oriented systems integrators.
About ECP Connect
Interwise's award-winning ECP Connect delivers complete, unlimited voice, Web, and video conferencing and collaboration for a fixed price. ECP Connect combines voice conferencing, Web meetings, eLearning, Web seminars / broadcasts, and recordings in a single, integrated, IP-based solution that delivers enterprise-class security, reliability and scalability. ECP Connect can be flexibly deployed as an on-site software solution, a secure hosted service, or an integrated combination of both customized to an organization's specific requirements. ECP Connect is a leading choice of Global 2000 companies, with more worldwide deployments of 5,000-plus seats than any other Enterprise Conferencing solution.
About TMC(R)
Technology Marketing Corporation (TMC) publishes two print magazines: Customer Interaction Solutions, and Internet Telephony; five digital publications, SIP Magazine, Speech-World, WiFI Telephony Magazine, VoIP Developer, WiMAX Magazine; and the online publications TMCnet.com, Planet PDA Magazine, WiFi Revolution, Alternative Power and BiometriTech. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet.com publishes more than 25 topical online newsletters. For more information about TMC, visit its newly redesigned Web site at www.tmcnet.com.
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