Shopzilla Announces the BizRate Research Circle of Excellence Awards for 2005; Leading Shopping Search Site Recognizes the Very Best Performing Online Retailers

Business Wire, Sept 13, 2005

LOS ANGELES -- Shopzilla today announced its sixth annual BizRate Research Circle of Excellence Platinum winners. The award recognizes the very best online retailers in customer satisfaction, as judged by previous online buyers from those retailers. This year, 50 online retailers received the Circle of Excellence Platinum award, several for six consecutive years.

Demonstrating year round consistency in providing superior customer satisfaction, a handful of retailers are consecutive winners for five and six years. Six-time consecutive winners include Campmor.com, Crutchfield.com and Tower Hobbies and five-time consecutive winners include Carrot Ink, Lenox, QVC, and Scentiments.com.

BizRate Research "Circle of Excellence" Platinum award recipients, listed alphabetically and with categories are:

--123Inkjets www.123inkjets.com (Office Supplies). A first-time winner.

--2nd Story Software, Inc. www.2ndstorysoftware.com (Computers & Software). A second-time winner.

--4 Inkjets www.4inkjets.com (Computers & Software). A second-time winner.

--Backcountry.com www.backcountry.com (Sports & Outdoor Goods). A second-time winner.

--Baseball Express www.baseballexp.com (Sports & Outdoors). A first-time winner.

--Beach Camera www.beachcamera.com (Electronics). A first-time winner.

--Bealls Department Stores www.beallsflorida.com (Clothing & Accessories and Home Decor). A first-time winner.

--B&H Photo- Video-Pro Audio www.bhphotovideo.com (Computers & Software). A fourth-time winner.

--Birthday Express www.birthdayexpress.com (Gifts, Flowers & Food). A second-time winner.

--Blue Nile www.bluenile.com (Jewelry & Watches). A fourth-time winner.

--Booksamillion.com www.booksamillion.com (Books & Magazines). A fifth-time winner.

--Bose Corporation www.Bose.com (Electronics). A first-time winner.

--Build-A-Bear Workshop www.buildabear.com (Toys & Games). A third-time winner.

--Buydig.com www.buydig.com (Electronics). A first-time winner.

--Campmor.com www.campmor.com (Sports & Outdoors). A sixth-time winner.

--Carrot Ink www.carrotink.com (Computers & Software). A fifth-time winner.

--CD Connection www.cdconnection.com (Music). A first-time winner.

--CD Universe www.cduniverse.com (Music, Movies & Games). A second-time winner.

--ChoiceShirts www.choiceshirts.com (Clothing & Accessories). A first-time winner.

--Christianbook.com www.christianbook.com (Books & Magazines). A fourth-time winner.

--Clinique www.clinique.com (Health & Beauty Supplies). A fourth-year winner.

--Crucial Technology www.crucial.com (Computers & Software). A fourth-time winner.

--Crutchfield www.crutchfield.com (Electronics). A sixth-time winner.

--CutleryAndMore.com www.cutleryandmore.com (Home & Garden). A second-time winner.

--DermStore www.dermstore.com (Health & Beauty Supplies). A second-time winner.

--Drugstore.com www.drugstores.com (Health & Beauty Supplies). A first-time winner.

--FragranceNet.com www.fragrancenet.com (Health & Beauty Supplies). A two-time winner.

--Gloss.com www.gloss.com (Health & Beauty Supplies). A fourth-time winner.

--Gymboree www.gymboree.com (Babies & Kids). A first-time winner.

--Hatworld www.lids.com (Apparel). A second-time winner.

--InkSell.com www.inksell.com (Office Supplies). A second-time winner.

--Lenox www.lenox.com (Home & Garden). A fifth-time winner.

--MidwayUSA www.MidwayUSA.com (Sports & Outdoors). A first-time winner.

--Musician's Friend www.musiciansfriend.com (Musical Instruments). A third-time winner.

--NEBS, Inc www.nebs.com (Office Supplies). A first-time winner.

--Perfumania.com www.perfumania.com (Health & Beauty Supplies). A fourth-time winner.

--Plow & Hearth www.plowhearth.com (Home & Garden). A third-time winner.

--QVC www.qvc.com (Clothing & Accessories, Jewelry, Home & Garden). A fifth-time winner.

--Recreational Equipment, Inc. www.rei.com (Sporting Goods). A third-time winner.

--Scentiments.com www.scentiments.com (Health & Beauty Supplies). A fifth-time winner.

--Shoebuy.com www.shoebuy.com (Clothing & Accessories). A third-time winner.

--Shoes.com www.shoes.com (Clothing & Accessories). A second-time winner.

--The Perfume Spot www.theperfumespot.com (Health & Beauty Supplies). A fourth-time winner.

--The Vermont Teddy Bear Company www.VermontTeddyBear.com (Toys & Games). A fourth-time winner.

--Tower Hobbies www.towerhobbies.com (Toys & Games). A sixth-time winner.

--Uncommon Goods www.uncommongoods.com (Gifts, Flowers & Food). A first-time winner.

--YvesRocheUSA.com www.yvesrochersusa.com (Health & Beauty Supplies). A first-time winner.

--Zappos.com www.zappos.com (Clothing & Accessories). A third-time winner.

--ZipZoomfly www.zipzoomfly.com (Computers & Software). A third-time winner.

--zZounds Music www.zZounds.com (Musical Instruments). A third-time winner.

Online stores are awarded Circle of Excellence Platinum awards based on above average performance on seven key satisfaction metrics including:

Industry Average                                 (on a 10-point scale)

1.  Overall Satisfaction                                8.63
2.  Product Selection                                   8.53
3.  Ease of Finding Products                            8.57
4.  Repurchase Intent                                   8.63
5.  Product Met Expectations                            8.76
6.  On-time Delivery                                    8.73
7.  Customer Support                                    8.35