Siebel Systems and Haley Systems Sign Strategic Global OEM Agreement; Siebel Systems to Use Haley's Business Rules Suite for Core Business Rules Technology

Business Wire, Sept 19, 2005

PITTSBURGH -- Haley Systems, Inc., the technology leader in business rules management systems, and Siebel(TM) Systems, Inc. (NASDAQ: SEBL), a leading provider of customer-facing solutions, today announced that Haley will provide the core business rules technology for Siebel Systems' next-generation product offerings. Under the terms of a global strategic OEM agreement, Siebel Systems will embed HaleyRules(TM) and HaleyAuthority(TM) as the business rules technology in future product releases of its CRM solutions.

"Providing business users with an easy to use, yet powerful way to define and refine their business rules is a key ingredient to enabling business agility," said Skip Bacon, Vice President, Technology, Siebel Systems. "By leveraging technology from Haley, we will be able to provide our customers with a high-performance solution that will enable them to define and enforce the rules they need to stay ahead in today's fast paced, ever changing business environment."

HaleyAuthority is the multi-user rule authoring application that enables business users to capture, organize, manage and test business rules. It stores rules in a central knowledge management database. Rules files are used by Haley's business rules engine - HaleyRules - the technology-leading business rules inference engine for Java and .NET environments. Haley's business rules technology will give Siebel Systems users the ability to customize their business processes and policies.

"Organizations across many industries are demanding the capability to more quickly and flexibly modify their applications to fit their custom policies and processes - both in custom and packaged applications," said Jim Sinur, Vice President and Distinguished Analyst with Gartner and a recognized authority on business rules and business process management technology. "Because rules are easy to change, accessible and responsive, providers are embedding business rules to achieve new levels of cost containment, time-to-market response and competitive advantage."

Using Haley technology, Siebel will be able to provide a simple, graphical user interface for defining rules that will eliminate the need to configure rules in IT-maintained code and greatly reduce the time needed to reflect changes in the business logic in Siebel Business Applications. This type of business rules engine could support a very high degree of reuse so that a given set of rules need only be configured once to execute with complete consistency across Siebel Business Applications.

By replacing complex scripts with simple business rules, Siebel customers could also significantly reduce the cost of configuration and improve the performance and maintainability of their Siebel Business Applications deployment. In addition, by using a business rules engine to automate complex logic that cannot be effectively configured in Siebel scripts, Siebel customers could use Siebel Business Applications to deploy much more powerful and comprehensive business processes across the enterprise, significantly increasing efficiency, effectiveness, and compliance.

"Siebel Systems conducted a thorough evaluation and analysis of the leading business rules solutions available in the marketplace. We are proud to have been selected based on the strength of Haley's proven technology and engineering support," said Hans Witt, CEO of Haley Systems. "Our business rules technology will contribute to Siebel Systems' growth strategy by providing customer enterprises with unprecedented flexibility for responding to changing market demands that require customizing their applications."

About Siebel Systems

Siebel Systems is a leading provider of customer-facing solutions that deliver demonstrable business results and long-term competitive advantage. Siebel's multichannel offerings allow organizations to intelligently manage and coordinate all customer interactions across the Web, contact center, field sales/service force, branch/retail network, and indirect and partner distribution channels. Siebel solutions draw upon the company's best-in-class capabilities in customer relationship management (CRM), business intelligence, and customer data integration and can be deployed as licensed software or as a hosted service. Siebel solutions are tailored to the unique needs of 23 industries and incorporate industry-specific business processes, best practices, and business insight. They are the product of more than $2 billion in R&D investments and reflect over 11 years of experience with more than 4,000 organizations. Together with its extensive global network of alliance partners, Siebel provides the people, process, and technology expertise critical in driving business value from the deployment of customer-facing solutions. Over 3 million users worldwide in organizations of all sizes depend on Siebel solutions to deliver dramatic improvements in how they identify, acquire, retain, and serve customers. For more information, visit www.siebel.com.

About Haley Systems