Speakeasy Chooses Edgewater Networks to Facilitate Delivery of its Business VoIP Services; EdgeView Network Management System and EdgeMarc Devices Utilized as Key Components of Speakeasy's VQ Technology

Business Wire,  Sept 20, 2005  

Tags: Speakeasy, VoIP service

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SANTA CLARA, Calif. -- Speakeasy, the nation's largest independent broadband services company, today announced the deployment of Edgewater Networks products for its high performance Business VoIP service. Edgewater Networks, Inc., a global leader in Application-Aware Networking(TM), provides networking and security solutions that make the deployment of VoIP easier, less expensive and more secure.

Business Quality VoIP

Using the EdgeMarc and EdgeView, Speakeasy offers the best in IP packet management at the customer premises and VoIP network quality management. The EdgeMarc device ensures the highest quality VoIP service using the most advanced form of media and signaling identification in the industry. The EdgeView NMS allows Speakeasy to remotely monitor and manage all of its Business VoIP customers.

"Our Business VoIP customers choose Speakeasy because of our emphasis on quality. Unlike other providers, Speakeasy has total control over its nationwide network and our VQ Technology prioritizes voice traffic over data resulting in clear and reliable service. The EdgeMarc and EdgeView give us end-to-end visibility into the customer experience and provide tools for improved service resolution time. This is key to our top-rated customer service," said Bruce Chatterley, Speakeasy's president and CEO.

Operational Efficiency That Reduces Cost

Built for simplicity and scalability, EdgeMarc and EdgeView allow for quick service delivery and faster problem resolution for Speakeasy's Business VoIP customers. Post installation, EdgeView offers proactive notification of suboptimal call quality and allows technicians to troubleshoot using a knowledgebase with the most up to date library of technical data. "The EdgeView knowledgebase provides our operations staff with a tremendous resource of information. Additionally, the EdgeMarc sends proactive notifications in case of suboptimal voice quality. As a result, we spend significantly less time handling support calls," notes Chatterley.

"Edgewater is pleased to have its products play a key role in Speakeasy's Business VoIP services. Their innovative VQ Technology breaks down barriers to entry for small and medium sized businesses looking for a high quality end-to-end VoIP service offering," said Dave Norman, Chief Executive Officer, Edgewater Networks, Inc.

For more information about Edgewater please visit our website at www.edgewaternetworks.com or contact us at sales@edgewaternetworks.com.

About Edgewater Networks, Inc.

Edgewater Networks is a global leader in Application-Aware Networking(TM) solutions that ensure the secure and reliable delivery of real-time, IP based communications. EdgeMarc Series appliances provide a SIP, MGCP or H.323 VoIP aware NAT/Firewall, VoIP survivability, passive call quality monitoring and powerful but easy-to-use traffic management that ensures high quality voice and video. EdgeProtect Series session border controllers protect critical voice and video infrastructure elements from network based attacks and extend the reach of voice and video services. The EdgeView network management system is used to monitor network-wide call quality and provides diagnostic tools to quickly identify networking issues that negatively impact call quality. For more information about Edgewater Networks, Inc. please visit the company's website at www.edgewaternetworks.com or contact Dave Martin at 408.351.7209.

About Speakeasy

Speakeasy is the largest, independent nationwide provider of broadband voice and data communications, focused on meeting the needs of small business. Speakeasy manages its own private fiber-optic national network, ensuring fast connections, low latency, and an unparalleled degree of security protection from the public Internet. Speakeasy offers a full range of innovative services including VoIP, OneLink dedicated DSL and multiple business-grade connectivity options. Both Speakeasy's network and customer service continue to receive some of the highest satisfaction ratings in the industry. Speakeasy's services are available in most metropolitan areas within the 48 contiguous United States. Those interested in Speakeasy can visit www.speakeasy.net or call 1.800.556.5829. If you are interested in partnerships, please call 1.888.886.6116.

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