Business Objects Improves Quality of Child Care Throughout Illinois; The Illinois Network of Child Care Resource & Referral Agencies Standardizes on BusinessObjects XI for Program Tracking and Performance Management

Business Wire, Sept 21, 2005

SAN JOSE, Calif. -- Business Objects (Nasdaq:BOBJ)(Euronext Paris ISIN code: FR0004026250-BOB), the world's leading provider of business intelligence (BI) solutions, today announced that the Illinois Network of Child Care Resource & Referral Agencies (INCCRRA) has standardized on BusinessObjects(TM) XI to track program information and manage performance for its 17 Child Care Resource and Referral Agencies (CCR&Rs). INCCRRA selected Business Objects for its robust, trusted BI platform, which provides agency staff throughout the state with self-service access to the reports and analysis they need to improve agency performance.

The CCR&Rs work in partnership with parents, business leaders, government officials, and child care providers to make high-quality child care available to Illinois families. INCCRRA relies on Business Objects to enable each agency to track and manage child care program information and better serve their communities. For example, the agencies use BusinessObjects XI to track scholarship and wage supplement programs for child-care workers. These programs support the educational achievements among child-care workers and promote their tenure at child-care facilities, which improves the overall quality of agency services. The agencies also use BusinessObjects XI to tailor child-care referrals for families' specific requirements. For example, a customer service representative can immediately create a list of qualified child-care resources by location, facility size, and ability to handle special needs.

"Business Objects enables us to make reporting completely self service and streamlines the process of getting information to those who require it, ultimately improving the quality of child-care provided to the families in Illinois," said Donald Whitehead, lead developer and database administrator for INCCRRA. "In the future, we will deploy BusinessObjects Data Integrator XI and build a data warehouse that will extend our business intelligence capabilities to include more in-depth data analysis and performance management."

In addition to the staff at each CCR&R, staff at INCCRRA use BusinessObjects extensively for reporting on budget, payroll, and accounting, as well as for complying with local, state, and federal reporting requirements.

"INCCRRA is leading the way in human services agencies by leveraging business intelligence technology to improve the lives of children and their families," said Jay Johnson, vice president of Government at Business Objects. "State and local governments throughout the country use BI to improve the performance and accountability of Medicaid and human services programs. Business Objects enables these governmental agencies to consolidate information, detect potential fraud, and ensure compliance."

About Illinois Network of Child Care Resource & Referral Agencies

INCCRRA is a statewide organization which -- in partnership with its 17 member Child Care Resource and Referral (CCR&R) agencies -- is a recognized leader, catalyst and resource for making high-quality, affordable early care and education options available for children and families throughout the state of Illinois. INCCRRA works cooperatively with entities at all levels to increase the supply of quality, affordable child care, prepare individuals to enter the child care field, and assist families in locating child care to meet their needs. For more information about INCCRRA, please visit http://www.ilchildcare.org.

Business Objects: Improving Performance in State & Local Government

Business Objects is a leading provider of business intelligence (BI) software to state and local governments across the United States. BI improves the ability of government agencies to manage budgets, cases, procurement, and human resources, as well as financial and operational performance. For more information about Business Objects business intelligence solutions for the government, please visit: http://www.businessobjects.com/govt/.> About Business Objects

Business Objects is the world's leading business intelligence (BI) software company. With more than 30,000 customers worldwide, including over 80 percent of the Fortune 500, Business Objects helps organizations gain better insight into their business, improve decision making, and optimize enterprise performance. The company's business intelligence platform, BusinessObjects(TM) XI, offers the BI industry's most advanced and complete platform for performance management, planning, reporting, query and analysis, and data integration. BusinessObjects XI includes Crystal Reports(R), the industry standard for enterprise reporting. Business Objects has also built the industry's strongest and most diverse partner community and offers consulting and education services to help customers effectively deploy their business intelligence projects.

Business Objects has dual headquarters in San Jose, Calif., and Paris, France. The company's stock is traded on both the Nasdaq (BOBJ) and Euronext Paris (ISIN: FR0004026250-BOB) stock exchanges. More information about Business Objects can be found at www.businessobjects.com.