Business Services Industry

Sprint Nextel Implements Pricing and Billing Relief Plan for Customers Impacted by Hurricane Katrina; Network Restoration Efforts Continue

Business Wire, Sept 7, 2005

RESTON, Va. -- Sprint Nextel (NYSE:S) today announced it has implemented a pricing and billing relief plan for customers directly impacted by Hurricane Katrina.

Sprint Nextel will automatically issue credits for monthly service for its wireless customers in the areas hardest hit by the hurricane. In addition, wireless customers in the affected areas will receive free long distance calling, roaming and text messaging and overage charges will not be applied.

Sprint Nextel will be contacting customers via text message throughout the week to communicate the billing relief plans specific to them. Customers should contact Sprint Nextel Customer Care directly for eligibility information, questions or concerns.

--  Sprint PCS subscribers: 888-211-4727

    --  Nextel subscribers: 800-639-6111

    --  Sprint Nextel ecare: www.sprint.com/hurricaneinfo

Restoration Efforts Continue

Sprint Nextel continues to make progress in restoring wireless and wireline services across the Gulf Coast. Technicians are rerouting long-distance traffic previously served by a switch in New Orleans for customers in portions of Louisiana, Alabama, Florida and Mississippi enabling callers to make long-distance calls.

Sprint Nextel also has made progress in restoring wireless service in Alabama, Louisiana and Mississippi. Wireless service has been restored in Alabama, more than 80 percent of wireless service has been restored in Mississippi and more than 60 percent in Louisiana is now operational.

About Sprint Nextel

Sprint Nextel offers a comprehensive range of wireless and wireline communications services to consumer, business and government customers. Sprint Nextel is widely recognized for developing, engineering and deploying innovative technologies, including two robust wireless networks offering industry leading mobile data services; instant national and international push-to-talk capabilities; and an award-winning and global Tier 1 Internet backbone. For more information, visit www.sprint.com.

COPYRIGHT 2005 Business Wire
COPYRIGHT 2008 Gale, Cengage Learning
 

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