APAC Customer Services, Inc. Receives Customer Interaction Solutions® Magazine's 2005 CRM Excellence Award

Business Wire, Sept 8, 2005

DEERFIELD, Ill. -- APAC Customer Services, Inc, (Nasdaq:APAC), a leading provider of customer interaction solutions, announced today that Technology Marketing Corporation (TMC(R))'s Customer Interaction Solutions(R) magazine (www.cismag.com) has named APAC Customer Services, Inc. as a recipient of its CRM Excellence Award for 2005.

This prestigious award recognizes APAC's ability to provide 360 degree business intelligence for a large healthcare partner through a proprietary managed Medicare services desktop application. The application streamlined contact center interaction handling efficiency by creating a set of interactive tools that personalize member interactions and improve member interaction results.

This is APAC's fifth consecutive CRM Excellence Award ranking by the magazine. Customer Interaction Solutions(R) has been the premier publication in the CRM, call center and teleservices industries since 1982.

"We're delighted to receive this award once again as it recognizes APAC's commitment to provide excellent service to our client's customers in the healthcare sector" stated APAC's CEO, Robert Keller. "It's this kind of commitment that allows us to continue to deliver high quality and value added customer care outsourced solutions to our clients."

"Customer Interaction Solutions magazine implemented the CRM Excellence Awards six years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients. APAC Customer Services, Inc. has demonstrated to the editors of Customer Interaction Solutions that their products and services have substantially improved processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers," said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Interaction Solutions.

The CRM Excellence Award announcement was published in the July issue of Customer Interaction Solutions magazine.

About APAC Customer Services, Inc.

APAC Customer Services, Inc. (NASDAQ:APAC) is a leading provider of customer interaction solutions for market leaders in healthcare, publishing, business services, financial services, communications travel and hospitality and insurance. APAC partners with its clients to deliver value-added solutions designed to enhance bottom line performance. For more information, call 1-800-OUTSOURCE or visit APAC's comprehensive web site is at: http://www.apaccustomerservices.com

About TMC(TM)

Technology Marketing Corporation (TMC) publishes two print magazines: Customer Interaction Solutions, and Internet Telephony; five digital publications, SIP Magazine, Speech-World, WiFi Telephony Magazine, VoIP Developer, WiMAX Magazine; and the online publications TMCnet.com, Planet PDA Magazine, WiFi Revolution, Alternative Power and BiometriTech. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet.com publishes more than 25 topical online newsletters. For more information about TMC, visit its Web site at www.tmcnet.com.