Business Services Industry
Phoenix Announces Special Servicing for Customers Affected by Hurricane Katrina, Employee Matching Gift Program for Relief Efforts
Business Wire, Sept 8, 2005
HARTFORD, Conn. -- The release was issued prematurely and the final sentence of the 4th graph was adjusted, including an incorrect phone number.
The corrected release reads:
PHOENIX ANNOUNCES SPECIAL SERVICING FOR CUSTOMERS AFFECTED BY HURRICANE KATRINA, EMPLOYEE MATCHING GIFT PROGRAM FOR RELIEF EFFORTS
The Phoenix Companies, Inc. (NYSE:PNX) announced today special provisions for customers affected by Hurricane Katrina in Alabama, Florida, Louisiana, and Mississippi as well as an enhanced employee matching gift program to support disaster relief efforts.
"Our hearts go out to everyone affected by Hurricane Katrina," said Dona D. Young, chairman, president and chief executive officer. "Phoenix is doing everything possible to lessen the burden of this tragedy and accommodate those we serve."
Servicing for Life, Annuity and Mutual Fund Customers
Recognizing the hardships of customers in the distressed areas, Phoenix has extended the premium payment grace period for all life insurance contracts until October 30, 2005, and will continue to monitor the situation. For all life, annuity and asset management customers, Phoenix is closely monitoring mail delivery to the affected areas and is working with United States Postal Service to handle returned mail and redirect correspondence to new, validated addresses. Requests for wire transfers are being handled on a case-by-case basis, balancing service with safeguarding of assets.
The special provisions are in effect for customers located in zip codes that begin with: 365-366; 369-396; 700-701; 703-704. For customer service inquiries concerning life insurance and annuities, advisors and their clients are encouraged to call 1-800-541-0171; for mutual funds, 1-800-243-1574.
Foundation Gift
Until December 31, 2005, The Phoenix Foundation, Inc. will contribute $2.00 for every $1.00 donated by employees to support disaster relief, earmarking a total of up to $100,000 to be donated to agencies such as the American Red Cross, America's Second Harvest and the Salvation Army.
The Phoenix Companies, Inc. is a leading manufacturer of life insurance, annuity and asset management products for the accumulation, preservation and transfer of wealth. Through a variety of advisors and financial services firms, the company provides products and services to affluent and high-net-worth individuals and to institutions. With a history dating to 1851, The Phoenix Companies, Inc. has two principal operating subsidiaries, Phoenix Life Insurance Company and Phoenix Investment Partners, Ltd. The company also offers private placement insurance products through Philadelphia Financial Group, a wholly owned subsidiary. Phoenix has corporate offices in Hartford, Connecticut. For more information on Phoenix, visit: www.phoenixwm.com
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