Tripwire Announces Change Controls Essentials; New Service Helps Organizations Measure Change Management Processes to Significantly Improve Audit Readiness, Service Availability, and Security

Business Wire, April 24, 2006

PORTLAND, Ore. -- Best-in-class IT organizations know that it takes more than tools to achieve audit compliance, service quality and security; it is a combination of people, process and technology. As a result, Tripwire, Inc. today announced Change Controls Essentials, custom consulting from Tripwire Professional Services that helps organizations assess their change management processes, identify areas for improvement, and take concrete steps to implement effective change management.

Change control is foundational to IT. Without it, companies struggle to pass audits, provide reliable IT services, or assure security. "Tripwire has worked with a variety of auditing and consulting organizations such as the IIA, ISACA, KPMG and Protiviti to develop a set of services that will help companies meet IT performance and compliance goals," said Kevin McKay, vice president of services at Tripwire. "Organizations who implement Tripwire's services and solutions spend fewer IT resources supporting audits, experience less unplanned work, and have increased IT availability, visibility, accountability, and integrity."

Change Controls Essentials

Focused on incorporating the three necessary elements to effective change management -- culture, controls and credibility -- Change Controls Essentials provides a holistic view of a company's change management system, analyzing strengths, identifying areas where change is needed, and providing actionable steps to for improvement. Change Controls Essentials uses the Visible Ops methodology, and its four practical, self-fueling steps, as a template for helping companies adopt ITIL change management best practices in a way that is actionable and meaningful to each organization. Change Controls Essentials offers two levels of engagement:

--Change Controls Introduction (1 Day): Tripwire consultants will educate stakeholders on characteristics of effective change management using the Visible Ops methodology and will help define next steps to address the customer's specific needs. This offering is geared toward organizations that are interested in -- but not yet committed to -- implementing Visible Ops.

--Change Controls Workshop (2 Days): Tripwire consultants will build upon the Change Controls Introduction, providing detailed Phase One Visible Ops training, and a full gap analysis, comparing their processes to high-performers. This offering is geared toward organizations that have committed to implementing -- or improving -- their change management process with Tripwire solutions.

White and Case, LLP, a leading global law firm with 1,700 lawyers in 42 offices in 25 countries, approached Tripwire as it was looking to proactively create a world-class change management system. According to Jason Petrucci, Global Director, IT Operations at White and Case, "Tripwire's Change Controls Essentials was incredibly valuable. It has helped us identify key areas of improvement for our change management process and helped us move beyond merely having a change management policy to creating a culture of change control driven by change policy enforcement. This has made all the difference as we move down the path from good to great."

Tripwire's Professionals Services is made up of a team of ITIL and CISA-certified Consultants that work directly with organizations to help them quickly address audit requirements, increase operational efficiency and effectiveness, and improve security by defining and driving successful implementations of change management processes, integrations with third-party systems, and deployment of Tripwire software products.

About Tripwire Solutions

A comprehensive change auditing solution requires three critical pieces: process, people and technology. Correspondingly, Tripwire Solutions include both software and professional services offerings. Its software offerings include Tripwire Enterprise and Tripwire for Servers, a proven change monitoring and analysis solution for servers running in small to mid-size organizations. Tripwire Professional Services offers a complete set of services ranging from product implementation and tuning to compliance related consulting, ITIL implementation, and organizational change management.

About Tripwire, Inc.

Tripwire is the leading provider of change auditing software and services. Tripwire solutions enable enterprises to prove that their IT change management controls are effective and their infrastructure is safe. Tripwire software provides proof of regulatory compliance, instills accountability for change, ensures the security of business-critical systems, and increases the overall availability of IT services. Tripwire is headquartered in Portland, Ore. with offices in the UK and Japan. For more information visit http://www.tripwire.com.