Business Services Industry

Diebold Selects Brainshark to Streamline Sales Training and Communications with More Than 300 Sales Associates Nationwide

Business Wire, April 25, 2006

WALTHAM, Mass. -- On-demand communication improves sales focus and customer service

Brainshark, the leader in on-demand rich-media communications solutions, today announced that Diebold - a global leader of self-service delivery systems, security, software and service for the financial, government, commercial and retail markets - has selected Brainshark to help strengthen communications with customers and educate its sales team.

Diebold uses Brainshark-delivered rich content to provide timely information such as competitive intelligence, product updates and sales collateral to its field representatives through interactive, on-demand presentations that can be viewed at the audience's convenience. Faster and more effective than multiple face-to-face meetings, Brainshark helped Diebold streamline communications with more than 300 sales associates dispersed throughout North America, by enabling managers to deliver one consistent message simultaneously through mini seminars, eNewsletter content and other presentations. Brainshark provides associates the ability to educate employees or customers on products or concepts very quickly and at their convenience.

Brainshark allows Diebold a much more streamlined and intriguing means of communication, complete with interactive capabilities such as live links to web sites, expert voice interaction and the ability to track who has viewed the presentation. Such reporting capabilities enable more focused, faster follow up and the ability to clearly measure ROI of a particular message or presentation.

"Diebold is a great example of how a global company can benefit from more streamlined and effective communication," said Joe Gustafson, CEO, Brainshark, Inc. "Brainshark makes it easy to deliver education and insight direct from company experts in a way that is personal and engaging - and more importantly, delivers business results."

About Brainshark, Inc

Brainshark, Inc. is the leading provider of on-demand rich-media solutions that enable companies, government, and individuals to communicate critical knowledge quickly and consistently. Our patented technologies and suite of offerings empower people to create, manage, and share on-demand presentations that combine voice, visuals, and documents for high-impact viewing anytime, anywhere. Providing secure, enterprise-class applications for today's global organizations as well as cost-effective, flexible solutions for the small businessperson, Brainshark is the solution of choice for any organization focused on increasing revenue and reducing costs through faster and more effective communications. For more information visit Brainshark at www.brainshark.com.

About Diebold

Founded in 1859, Diebold is a global leader of self-service delivery systems, security, software and service for the financial, government, commercial and retail markets. Diebold's core products include automated teller machines, retail and drive-up banking solutions, branch facility equipment, integrated physical and electronic security solutions and electronic voting machines.

Diebold employs more than 14,000 associates with representation in nearly 90 countries worldwide and is headquartered in Canton, Ohio, USA. Diebold reported revenue of $2.6 billion in 2005 and is publicly traded on the New York Stock Exchange under the symbol "DBD."

For more information, visit the company's Web site at www.diebold.com.

COPYRIGHT 2006 Business Wire
COPYRIGHT 2008 Gale, Cengage Learning
 

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