Business Services Industry
Cantata Technology Expands its Brooktrout TR1000 for Microsoft Speech Platform Services
Business Wire, August 9, 2006
NEW YORK -- Adds Support for European Telephony Interfaces and Answering Machine Detection
Cantata Technology(TM), the world's leading independent provider of enabling communications technology, today announced several enhancements to its Brooktrout(R) TR1000(TM) for Microsoft Speech Server 2004 R2 and the next version of Speech Server, which was recently renamed Microsoft Office Communications Server 2007 Speech Platform Services. The updated TR1000 now includes additional hardware configurations that support both European and North American deployments, and advanced call features such as answering machine detection. The TR1000 is ideal for deployments in speech self-service and contact center applications.
Cantata Technology was established in 2006 through the combination of Excel Switching Corporation and Brooktrout Technology(R).
Cantata's Brooktrout TR1000 for MS is the first high-performance, easy-to-deploy telephony platform designed for Microsoft Speech Server 2004 and future versions of the platform. A single, orderable item, it includes the award-winning TR1000 speech processing board, Brooktrout Telephony Interface Manager (TIM), Windows-certified drivers, configuration tools and a complete suite of management utilities. The TR1000 for MS manages all the telephony resources so application developers can focus on their design and get their deployment done faster. This is especially beneficial for IT developers, who sometimes have limited telephony experience.
New versions of the TR1000 for MS are now available in configurations for the European market including 1 and 2 port ISDN BRI, and single, dual and quad-span E1. Cantata has also added a quad span T1 board for the North American market, in addition to the existing analog and single/dual span digital boards. All of the TR1000 for MS boards are designed to fully comply with the European Union Restriction of Hazardous Substances (RoHS) directive, without requiring any telecom exemptions for the presence of lead. Cantata has also implemented Waste Electrical and Electronic Equipment (WEEE) labeling on all European Union products to reduce customer expenses in meeting the WEEE directive.
"Cantata's additional support for European telephony interfaces including BRI and E1 is a great advantage to developers who can start building their speech applications today and have them ready to deploy as Microsoft rolls out additional language support including German and UK English," said Clint Patterson, director of product management for Microsoft Speech Server at Microsoft.
"We've deployed several speech applications using Cantata's Brooktrout TR1000 for MS in the European market already," said Giuseppe Di Girolamo, president of Bludis srl. (www.bludis.com) "Cantata's all-in-one easy installation model, along with their expanded range of low to high density platforms that support BRI and E1 will allow us to serve our customers even better." Bludis focused the speech application development in the Call Center, System Alerting and Human Resource Management areas.
In addition to the expanded telephony interfaces, Cantata has enhanced its software on the TR1000 for MS with configurable answering machine detection. This feature is particularly useful with outbound calling applications such as appointment reminders, where the system needs to determine whether the call has been answered by a live person or an answering machine. Cantata is the only vendor to currently offer this feature.
Quick Start Kit
A specially-priced TR1000 for MS "Starter Kit" is available today for North America and Europe that includes everything needed to build a working system with easy conversion to a larger production system. For more information, contact Cantata at 1 781 449-4100 or visit www.cantata.com/mss
About Cantata Technology
Cantata Technology, established in 2006 through the combination of Brooktrout Technology and Excel Switching Corporation, provides enabling communications hardware and software that empowers the creation and delivery of anytime, anywhere IP-based communications applications. Leveraging more than 20 years of experience, Cantata offers the broadest range of products, along with a worldwide network of partners that allows service provider and enterprise customers to develop new products, introduce new services and cost-effectively transition networks to IP. Headquartered in Needham, Mass., Cantata maintains multiple locations worldwide in North America, Asia and Europe. For more information, visit http://www.cantata.com.
Cantata, Cantata Technology, Brooktrout, Brooktrout Technology, TR1000 and the stylized logo with and without the term Cantata Technology are trademarks or registered trademarks of EAS Group, Inc., the parent company of Cantata Technology, Inc., or its subsidiaries. All other trademarks mentioned in the above text are the property of their respective owners.
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