Business Services Industry
StreamServe awarded patent for developing a "Method and System for Transforming Input Data Streams"
Business Wire, Dec 18, 2006
Technology featured in StreamServe Persuasion[TM] enables organizations to produce targeted, personalized customer communications on a massive scale
BURLINGTON, Mass. -- StreamServe[R] Inc. (www.streamserve.com), the global leader in Enterprise Document Presentment (EDP), today announced that it received a United States patent (# 7,127,520) for a "Method and System for Transforming Input Data Streams." The patented technology processes and automates the analysis of incoming data streams from a variety of applications, enabling organizations to create personalized, consistent and targeted customer communications on a massive scale.
The patented technology has already been incorporated into StreamServe Persuasion[TM], the industry's most comprehensive EDP solution for transforming internal data into personalized customer communication. By automatically analyzing and decomposing all forms of unstructured data coming into an organization's applications -- including ERP, CRM, SCM and content management -- the technology enables StreamServe Persuasion users to create documents in any format and deliver them via any channel.
The patented technology is designed for environments with high transaction volumes, requiring high performance, scalability and availability. By creating a model of inbound data, the technology can dynamically access data from a source system. It uses this capability to dynamically build a virtual view of the document, containing the rules and resources necessary for the target output device or electronic channel, including fonts, images, templates, as well as interactive, Web-based documents. StreamServe Persuasion users can now unify all forms of incoming data under a single description, enabling them to automate the creation of personalized customer communications.
The patented technology enables companies with multiple information silos to identify and extract the most appropriate information from multiple systems simultaneously without the need for data consolidation. For example, a customer statement generated with StreamServe Persuasion can contain data from SAP as well as content residing in another system within the organization, such as a product catalog. In this way, StreamServe Persuasion easily integrates with existing systems, resulting in a streamlined document creation process, and high-quality, personalized communications across print and electronic channels.
"StreamServe has a great team of innovative individuals dedicated to developing products and technologies designed to improve both operational efficiency and increase revenues for our customers," said Chris Stone, president and CEO of StreamServe. "We are the first company to personalize document presentment on a massive scale and will continue to develop new technologies that help StreamServe users turn their customer communications into a value-added process."
About StreamServe Inc.
StreamServe Enterprise Document Presentment[TM] (EDP) software enables the world's leading companies to communicate effectively with their customers, partners and suppliers through the automated creation and presentment of documents in any format and channel. StreamServe's EDP solutions enable more than 4,400 customers in 130 countries to present a full range of interactive, electronic and print-based documents generated by enterprise applications. Customers include leading global companies such as Bayer, BMW, CLP Power Hong Kong, Circuit City and DaimlerChrysler Bank. StreamServe is headquartered in Burlington, MA, and has 15 offices worldwide.
StreamServe[R], the StreamServe logo, StreamServe EDP, StreamServe Persuasion[TM] and "How Does Your Company Present Itself?" are all trademarks of StreamServe Inc. Some software products marketed by StreamServe Inc. and its distributors contain proprietary software components of other software vendors. Other marks are trademarks or registered trademarks of their respective holders. (c)StreamServe Inc. 2006
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