BeVocal Expands Management Team; BeVocal Adds VP of Professional Services and VP of Product Engineering to Serve Growing Customer Base

Business Wire, Feb 28, 2006

MOUNTAIN VIEW, Calif. -- BeVocal, the leading provider of hosted customer self-service solutions, today announced the appointments of Leo Haasbroek as vice president of professional services and David Hartig as vice president of product engineering.

"We are delighted to bring on board these outstanding professionals, whose industry expertise, experience and leadership will be integral in delivering the premier end-user experience to BeVocal's growing list of clients," said Mikael Berner, CEO and co-founder of BeVocal. "Under David's leadership, the product development team will ensure BeVocal continues to provide the most advanced self-service products in the industry, incorporating great user experiences, high automation rates and intelligent capabilities to promote and upsell. Leo and his professional services team are focused on delivering customized hosted application solutions that exceed our clients' high expectations. Leo has tremendous experience in delivering complex speech solutions for tier one communications service providers, and he is relentless in his drive to continuously improve application performance for BeVocal's clients."

As vice president of product engineering, David Hartig is responsible for leading the team developing the core application and platform technologies that support BeVocal's solutions. Hartig has many years of experience in leading engineering teams that developed robust, highly available call processing and application software for the telecommunications industry. Prior to joining BeVocal, he was VP of Engineering at Clarus Systems, a developer of Voice over IP software components. He has also held executive engineering positions at Mockingbird Networks, Empirix and Comverse Network Systems.

As vice president of professional services, Leo Haasbroek is responsible for engineering, customizing, delivering and continuously improving the application solutions BeVocal hosts for its customers. Haasbroek has many years of international experience leading teams in the enterprise software industry and specializes in leading change and installing operational excellence in high-growth companies. He most recently served as vice president of professional services at Nuance Communications, and prior to that he held senior management positions in solutions engineering and business development at various high-tech companies in the customer care and IVR markets.

About BeVocal

BeVocal is the leading provider of hosted customer self-service solutions for communications service providers and enterprise call centers. BeVocal's automated next generation solutions help its clients make the most of every self-service customer contact, enabling them to reduce the costs of customer care, increase revenues, and raise customer satisfaction.

Delivering a rich library of integrated Voice, Web, and wireless data applications, BeVocal provides the only complete self-service solution for the total customer lifecycle. Clients can achieve immediate impact across all key business metrics -- including operating cost reductions, revenue increases, churn decreases, and elevated levels of customer satisfaction. BeVocal's award-winning solutions are deployed on a carrier-grade hosting network to answer, automate, and route customer self-service interactions across a variety of customer-selected self-service channels.