ReQuest, Inc. Uses Salesforce.com's AppExchange to Customize, Integrate and Deploy Convoq SellASAP for AppExchange

Business Wire, Jan 17, 2006

SAN FRANCISCO -- SellASAP for AppExchange enables ReQuest to commence one-click online meetings with any lead or contact in Salesforce, without leaving their environment

More than 150 on-demand business application listings now available via the Salesforce.com AppExchange

Convoq, Inc. and salesforce.com (NYSE:CRM), the market and technology leader in on-demand customer relationship management (CRM), today announced that ReQuest, Inc. has deployed Convoq's SellASAP for AppExchange, enabling ReQuest to conduct cost-effective online meetings from within their Salesforce deployment, and perform automated data capture for better reporting and analysis. Built on the AppExchange on-demand platform, SellASAP for AppExchange is immediately available for test drive and deployment at www.appexchange.com, in conjunction with the Salesforce Winter '06 release.

"As a new salesforce.com and Convoq customer, we're thrilled to be an early adopter of these technologies," said Peter M. Cholnoky, CEO, ReQuest, Inc. "With three years sales growth of more than 500%, we look forward to leveraging Salesforce, AppExchange and SellASAP to continue to grow our business, optimally engage new prospects and customers, and maintain our leadership position in the consumer electronics custom audio and video industry."

"Companies are investing in salesforce.com and the software-as-a-service model to help maximize and optimize sales effectiveness, as well as their technology expenditures," said Chuck Digate, president and CEO, Convoq, Inc. "By making SellASAP available on AppExchange, we're providing users with an easy, rapid, cost-effective way to add deep, real time collaboration value to Salesforce, for one-click communication with prospects, customers and colleagues."

With AppExchange, salesforce.com customers now have access to new applications that bring the benefits of salesforce.com to an entire business, letting them manage and share all of their company information on-demand. Using AppExchange, companies can easily add any number of new on-demand applications to their existing Salesforce deployments, extending their success and making the full power and creativity of the salesforce.com customer, partner and developer community available with just a click.

"The IT delivery model shift from products to services will continue to accelerate in 2006 and AppExchange is the epitome of this evolving model," said Adam Gross, director, product marketing, salesforce.com. "Convoq's SellASAP for AppExchange provides our users with instant access to a highly integrated online communication and collaboration application, reinforcing Salesforce as the platform for on-demand business activities."

SellASAP for AppExchange, Convoq's latest offering, is an online meeting system specifically designed for salesforce.com users that provides:

--One-click online meetings with any lead or contact in Salesforce, eliminating wasted time jumping between applications;

--Automatic meeting data capture for reporting and analysis;

--Instant participation via Flash for meeting invitees, providing a hassle-free, no software experience;

--MS Outlook integration to schedule meetings and send invitations through Outlook; and

--Integrated video and VoIP for more personalized meetings.

SellASAP for AppExchange is one of more than 150 application listings created by salesforce.com, its customers and partners that are now available on the salesforce.com AppExchange, the world's first on-demand application platform. AppExchange provides unprecedented ease of customization and integration for Salesforce deployments, as well as enabling a whole new generation of on-demand applications that go beyond CRM. Launched today, AppExchange enables all of these on-demand applications to be easily shared, exchanged and installed with one click into any salesforce.com account. AppExchange can be found at www.salesforce.com/appexchange.> About Convoq

Convoq, Inc. is an innovative provider of online communication and collaboration applications focusing on the CRM market. The company is backed by leading venture capital firms Bay Partners, North Bridge Venture Partners and Polaris Venture Partners. Convoq is based in Lexington, Massachusetts. For additional information, please visit www.convoq.com.

About salesforce.com

Salesforce.com is the market and technology leader in on-demand customer relationship management (CRM). The company's Salesforce suite of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on-demand. AppExchange, salesforce.com's on-demand platform, allows customers and partners to build powerful new applications quickly and easily, customize and integrate the Salesforce suite to meet their unique business needs, and distribute and sell on-demand apps at www.appexchange.com. Customers can also take advantage of Successforce, salesforce.com's world-class training, support, consulting and best practices offerings.

As of October 31, 2005, salesforce.com manages customer information for approximately 18,700 customers and approximately 351,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Automatic Data Processing (ADP), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.