Onyx Introduces Advanced Wireless CRM For Japanese Market; Mobile CRM Benefits Available To Users Worldwide, Regardless Of Locale

Business Wire, Jan 23, 2006

BELLEVUE, Wash. -- Onyx(R) Software Corporation (Nasdaq:ONXS), a worldwide leader in customer management solutions for the enterprise, today announced Onyx Employee Portal Wireless (OEP Wireless) for Japan. Part of an integrated suite of mobile enterprise CRM solutions, OEP Wireless for Japan is immediately available for Foma 3G and mova 2G Series iMode devices.

Onyx's introduction of OEP Wireless for Japan offers 45 million iMode users access to Onyx's versatile CRM platform for delivering enhanced customer service and satisfaction. OEP Wireless for Japan increases business productivity by keeping mobile professionals connected and informed, while delivering advanced capabilities for quickly and easily managing customer and partner account, sales, service and support activities.

OEP Wireless features a thin client mobile interface specifically built to leverage Onyx's XML-based pure Internet platform. For the Japanese market, it has been designed to optimize the unique features and usability techniques of iMode Internet cell phones. With powerful information display and management functions, OEP Wireless for Japan enables users to efficiently perform various tasks that facilitate the delivery of rapid and superior customer service. These include initiating phone calls and emails, requesting and sending literature to customers, receiving time critical alerts directly through links on records, updating sales forecasts, and generating customer quotes.

"Mobile CRM capabilities, especially important in the Japanese market, play a vital role in cultivating customer relationships and the performance and reliability of OEP Wireless offers companies a distinct competitive advantage," said Andie Rees, Senior Vice President, International at Onyx. "There has been strong demand for an iMode-based CRM solution and we are pleased to bring this advanced level of support to Japan's mobile sales and customer service teams."

"One of the big benefits of an enterprise CRM solution is the ability to access vital customer data, regardless of device or locale," said Todd Chambers, Chief Marketing Officer at Onyx. "Onyx customers in the United States, Europe or Japan can now access and leverage customer data in real time. This is of great interest not only to our enterprise-level Japanese customers, but also to our multi-national customers with worldwide operations."

Onyx mobile solutions operate seamlessly across multiple devices, extending the power of Onyx Customer Management technology to laptops and handheld devices for real-time wireless or disconnected access with data synchronization. Onyx's ultra-light Internet architecture offers users greater convenience providing multiple access options, including Onyx Employee Portal Offline Edition as well as Onyx Employee Portal Wireless versions for Blackberry, Palm and Pocket PC devices, and now iMode.

About Onyx Software

Onyx Software Corporation (Nasdaq:ONXS) is a worldwide leader in customer management and process software for mid and large size enterprises. Onyx provides flexible solutions that enable organizations to automate, manage, and evolve their customer processes quickly and cost-effectively for strategic advantage. By providing an integrated suite of customer process automation applications encompassing customer management, process management, and analytics capabilities, Onyx enables enterprises to reduce costs, increase productivity and grow revenue. Major companies are aligning their customer-facing departments and managing their customer processes with Onyx software -- companies such as Amway Corporation, Mellon Financial Corporation, The Regence Group and State Street Corporation. More information can be found at 888-ASK-ONYX, info@onyx.com or http://www.onyx.com/.> Forward-Looking Statement

This press release contains forward-looking statements, including statements about the potential benefits of Onyx products. Forward-looking statements are based on the opinions and estimates of management at the time the statements are made and are subject to risks and uncertainties that could cause actual results to differ materially from those anticipated in the forward-looking statements. The words "predict," "believe," "expect," "intend," "anticipate," variations of such words, and similar expressions identify forward-looking statements, but their absence does not mean that the statement is not forward-looking. These statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions that are difficult to predict. Factors that could affect Onyx's actual results include, but are not limited to the "Important Factors That May Affect Our Business, Our Results of Operations and Our Stock Price" described in our annual report on form 10-K, our quarterly reports on form 10-Q and other filings with the Securities and Exchange Commission which are available on our investor relations home page at www.onyx.com/investors. Readers are cautioned not to place undue reliance upon these forward-looking statements that speak only as to the date of this release. Onyx undertakes no obligation to update publicly any forward-looking statements to reflect new information, events or circumstances after the date of this release or to reflect the occurrence of unanticipated events.