Top Law Firms Testify to Productivity Benefits and ROI with Citrix Online Access and Collaboration; Skadden, Arps Among Elite Firms, Make the Case for Citrix GoToAssist Remote Support

Business Wire, Jan 30, 2006

SANTA BARBARA, Calif. -- Fueling performance and productivity for traveling and teleworking attorneys at the world's top law firms, on-demand access, remote support and collaboration solutions from Citrix Systems, Inc. (Nasdaq:CTXS), the global leader in access infrastructure solutions, are proving to be compelling. Award-winning online services, Citrix(R) GoToMyPC(R) remote desktop access, Citrix(R) GoToMeeting(TM) online conferencing and Citrix(R) GoToAssist(TM) remote support are changing the way these lawyers securely connect to information on-demand and accelerate productivity from anywhere-even from the comfort of their home offices.

Citrix GoToAssist helps Skadden, Arps - an award-winning corporate law firm (Board Member Magazine, 2005) with 1,700 attorneys worldwide, increase productivity by enabling staff to receive remote technical support while working at home in the evenings and on weekends. "GoToAssist was the perfect answer to our support challenges when more and more attorneys and staff began working from home," said Jerry Conaty, desktop systems manager at Skadden, Arps. "Now we can troubleshoot home systems with the same ease and efficiency with which we control office desktops. GoToAssist is a virtual extension of our in-house remote control capabilities that benefits both our users and IT support staff."

The industry-leading service empowers Skadden, Arps' IT staff to virtually connect, view, diagnose and solve problems online. In seconds, Skadden, Arps can, with the attorney's permission, run diagnostics on the attorney's desktop, download patches or update files in real time. GoToAssist also enables Skadden Arps' support team to collaborate on an issue and provide instantaneous visual training on demand.

Citrix GoToMyPC Delivers Easy, Secure Remote Desktop Access from Anywhere

With productivity at a premium, secure access to the right information is critical to ensure maximum success for these high-powered firms and their clients. According to CIO Paul Bromwell of Frost Brown Todd (FBT), Citrix GoToMyPC Corporate delivers the ease of use, security and speed that is translating into significant additional revenue and billable productivity. The online desktop access service has boosted productivity by more than 1,000 hours a month in online attorney time while enabling the firm to deliver superior client services. The full-service business law firm implemented Citrix GoToMyPC Corporate to solve the challenge of providing remote desktop access for attorneys and staff working on high-profile cases away from the office. The service enables remote connectivity to office desktops within seconds from anywhere. "The ROI is easy," said Bromwell, explaining that an attorney needs to work only one additional hour per year to cover the cost of a GoToMyPC Corporate license.

The firm of Chester Willcox & Saxbe, LLP, a full-service law firm based in Columbus, Ohio with 30 attorneys and 30 legal staff, had a similar positive experience with GoToMyPC Corporate. Wayne Smith, manager of information systems, said, "With GoToMyPC Corporate, attorneys are greeted by a familiar desktop and applications, just as if they were sitting in front of their computers at the office." This ease of use means attorneys can easily boost productivity and billable hours by working from home or anywhere with an Internet connection. "GoToMyPC Corporate pays for itself immediately," he said. "The return on investment has been astounding."

With All Three Citrix Services, Grotta, Glassman & Hoffman Rest Their Case

The IT director at Grotta Glassman & Hoffman (GG&H), a boutique law firm exclusively practicing labor, employment, employee benefits and business law, utilizes all of the growing family of services offered by Citrix for on-demand access and collaboration because they ensure superior security while delivering simplicity. "Attorneys simply want access when they need it and I need to know that the solutions in place deliver the best performance and security every time," said Roger Schechter, director of IT at Grotta, Glassman and Hoffman. "With Citrix GoToMyPC, GoToAssist and GoToMeeting, the IT architecture and the business case offer the results that count and the flexibility, the security and the simplicity we expect from our trusted Citrix software-as-a-service partner."

"We're committed to helping our legal customers achieve competitive advantage through our award-winning technology that delivers unparalleled speed, high security and easy-as-email simplicity, giving law firms the power to transform the way they collaborate and access information," said Brett Caine, group vice president and general manager of Online Group, Citrix. "With Citrix Online services, high-performance law firms have a proven way to enhance productivity, benefiting from a short ROI, while delivering the best access and support services for their employees and clients."

More than 14,000 organizations worldwide are customers for online access and collaboration services from Citrix. With these real-time access and collaboration solutions from Citrix, companies can quickly deploy secure network infrastructure technology without investing in expensive equipment, installation or training. Strong security and complete data privacy, with 128-bit end to end Advanced Encryption Standard (AES) data encryption enables compliance with the Health Insurance Portability and Accountability Act (HIPAA) and the Gramm-Leach-Bliley Act (GLBA).