Business Services Industry
BancTec Liberates Businesses from Paper-Based Processes with Outsourced Solutions for Document Imaging and Archive; Three New BPO Service Lines Deliver Improved Information Access, Regulatory Compliance and Cost Savings to Clients Worldwide
Business Wire, July 25, 2006
DALLAS -- BancTec, a leading global provider of document and payment processing solutions, today unveiled three new service lines for clients seeking to outsource paper-intensive processes. BancTec's new document imaging and archive solutions enable companies that generate or handle large document volumes to achieve better information access, reduction in costs, and hassle-free compliance with regulatory requirements.
--BancTec ImageAccess is for companies looking to store and access documents as cost-effectively as possible. It features fast, Web-enabled search tools for instant access to archived documents and data.
--BancTec KnowledgeExtractor includes advanced information-access capabilities. This solution, which utilizes OCR/ICR and other technological features to enhance knowledge extraction, provides automated data distribution directly to customer business applications and enables customized process triggers.
--BancTec ComplianceSentry enables companies to address compliance regulations and mitigate disaster, security and privacy risks. This solution includes robust security features to ensure the integrity of archived documents and data. The use of encrypted digital document seals guarantees the authenticity of documents and data, and full audit trail capabilities record which documents are accessed, when and by whom.
"Retrieving information from paper documents is expensive and slow. Regulatory compliance adds to the burden of handling these documents," said Mark Fairchild, senior vice president of technology and portfolio management for BancTec. "As storing paper becomes more expensive and the need for document access increases, organizations are looking for an efficient, reliable solution without the need for in-house expertise and capital expenditures. This is precisely the need BancTec addresses through its new business process outsourcing (BPO) service lines."
The BPO service lines -- which balance cost with functionality based on client requirements -- all offer the following core features and benefits:
1. Instant access to archived documents.
BancTec's solutions convert documents to electronic format to
provide faster access to information, allowing clients to spend
less time locating documents and more time making use of the
information contained within them. Instant access, in turn, makes
it easier to answer end-customer inquiries, improving overall
customer service.
2. Cost reduction.
BancTec's electronic archiving eliminates warehousing fees and
associated labor costs, cuts capital equipment expenses, and
reduces the financial risks of lost or misfiled documents.
3. Improved security and compliance.
BancTec's electronic archiving eases disaster recovery and
protects historical records, fulfills compliance retention
requirements, increases audit readiness, and enables better
control of document distribution than paper-based environments.
"Beyond these benefits of BancTec's new service lines, outsourcing document processing also enables BancTec clients to focus on their core business objectives -- rather than the non-strategic tasks of filing and retrieving documents or performing scanning functions in-house," Fairchild said.
BancTec offers outsourcing services for a wide variety of business applications, including document imaging and archive, correspondence, application forms, invoices, mobile capture, and remittance. BancTec's BPO services are delivered through a common technology platform that makes it easy for customers to add additional services. BancTec operates outsourcing service centers in Totowa, N.J.; Chicago, IL; Charlotte, N.C.; Dallas, TX; Berkshire, United Kingdom; Essex, United Kingdom; Middlesex, United Kingdom; Dublin, Ireland; Tallin, Estonia; Utrecht, Netherlands; and Bielefeld, Germany.
About BancTec
BancTec helps clients around the world simplify the process of managing their information. Founded in 1972, the company provides a wide range of solutions for automating complex, high-volume and data-intensive business processes for clients in the financial services, manufacturing, government, services and utilities industries. BancTec's offerings include business solutions, business process outsourcing, and infrastructure services. With headquarters in Dallas and London, BancTec is privately owned with annual revenues of $345 million and serves more than 50 countries. For more information on how BancTec can help you optimize information management, visit www.banctec.com or call 1-800-BANCTEC.
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