Business Services Industry
Denali Advanced Integration Newest Reseller for FrontRange™ HEAT® and IT Service Management Solutions
Business Wire, July 7, 2006
DUBLIN, Calif. & REDMOND, Wash. -- FrontRange Solutions, a global leader in IT Service Management, Voice Applications and CRM solutions for small to mid-sized enterprises (SME) and distributed enterprises, and Denali Advanced Integration, a leading provider of multiple IT solutions, announced today that Denali is the newest reseller and service provider of the FrontRange(TM) IT Service Management (ITSM) modular solution and award-winning HEAT(R) products.
"We strive to bring the strongest technology solutions to our customers, and the products from FrontRange will complement this strategy in the areas of Service Management, Help Desk and IT Infrastructure Support applications, while capitalizing on the latest .Net platform enhancements," according to Miles Austin, Vice-President of Sales and Marketing at Denali. "We are pleased to bring these solutions to our marketplace."
Denali, headquartered in Redmond, Washington, has made investments in Microsoft(R) core competencies and technologies, which enables them to combine their Microsoft expertise with FrontRange offerings, providing a Service Management solution that is unique to the market. With Denali focused on solutions delivery in the U.S. Pacific Northwest region, FrontRange is able to extend its market expertise, leverage an industry leader and continue expanding its breadth and depth with Microsoft aligned technologies.
Denali has been named one of the Top 50 Fastest-Growing companies by VARBusiness magazine for the past two years. More significantly, the partnership of two Microsoft Gold Certified Partners to deliver best-in-class .NET architected service management solutions is good for the mid-market and a clear example of what Microsoft attracts to its market leading solutions.
"We are genuinely excited with the addition of Denali to the FrontRange Partner Program," said Jim O'Gara, Vice President of Business Development. "Denali is a regional powerhouse in the consulting and delivery of ITIL based, service management and infrastructure management solutions. Additionally, their focus on the mid-market and expertise in healthcare and related industries makes Denali a great business partner for FrontRange and our mutual customers."
About Denali Advanced Integration
Denali Advanced Integration is a company of 3MD Investments, Inc. (3MD), a privately held Washington State corporation with gross revenues of $80 million in 2004. 3MD is a holding company for multiple operations with over 350 employees focused on IT consulting, custom manufacturing, distribution, retail, and providing IT solutions that span from large enterprise to small business. Denali is able to leverage the expertise of each of these operating divisions in order to act as a single vendor providing multiple IT solutions for our customers. To learn more about Denali Advanced Integration and its complete set of service offerings, please visit www.denaliai.com.
About FrontRange Solutions
FrontRange Solutions develops award-winning software and solutions used by more than 130,000 companies and over 1.7 million seats worldwide to manage a wide variety of business relationships and provide exceptional service. FrontRange product families are designed to optimize customer investment by their interoperability, specifically for small-to-medium-enterprise (SME) and distributed enterprise organizations.
Solution families are defined by three customer centric market areas: Customer Relationship Management (CRM) including GoldMine(R); IT Service Management including the HEAT(R), ITSM and Infrastructure Management product lines; and Communication Interaction Management, including IP Office, GoldMine IP Voice Suite and IP Contact Center. This comprehensive product set provides a unique customer service and support scenario, unrivaled in the market today.
Customers representing 44 percent of the Fortune 100 and 76 percent of the FTSE 100, include Coca-Cola, Shell Oil, Prudential Securities, Electricite de France, Mack Trucks, Campbell Soup, Avaya, Bechtel Corp, Bank of America, and Turner News Network. For more information, call (800) 776-7889 or visit www.frontrange.com.
GoldMine, HEAT and other FrontRange Solutions products, brands and trademarks are property of FrontRange Solutions USA Inc. and/or its affiliates in the United States and/or other countries. Other products, brands and trademarks are property of their respective owners/companies.
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