Business Services Industry
Ultimus Announces the Availability of its BPM-based Solutions and Appoints Charles Dougherty as Chief Solutions Officer
Business Wire, June 26, 2006
CARY, N.C. -- BPM leader announces comprehensive BPM-based Solutions that focus on future proofing processes to improve organizational efficiency and effectiveness
Ultimus, the #1 provider of Business Process Management (BPM) software and solutions, with more than 1,600 customers worldwide, today announced the availability of Ultimus BPM-based Solutions. Leveraging the company's more than 12 years of BPM experience, Ultimus has developed a set of comprehensive end-to-end solutions to address today's largest industry and functional business issues. Additionally, Ultimus announced the appointment of Charles Dougherty as Chief Solutions Officer to spearhead its Solution-based initiatives.
The Ultimus BPM-based Solutions, focused across Customer Care, Compliance, and Productivity, is a set of offerings that allows management to formulate a process ecosystem and guide process experts to define and manage business processes throughout the application lifecycle, integrating those processes across people and technologies. Each Ultimus BPM-based solution is deployed using Ultimus' comprehensive BPM Delivery Approach to create a complete lifecycle solution and includes:
--Ultimus Functional Blueprints - a "big picture" of best practice processes within a function,
--Ultimus Process Prototypes - proven accelerators for process design and automation,
--Ultimus BPM Suite - the leading Human-Centric BPM platform that provides an extendable process backbone.
Initially focusing on the management areas of SOx Compliance, Business Services (Identity Management), Human Capital, Supply Chain and Customer Relationship Management, Ultimus developed these solutions to enable organizations across any industry to achieve effectiveness and efficiency in the most critical business processes and to ensure durability of these processes well into the future.
Organizations that choose to take advantage of Ultimus' new solutions will be able to align processes to business goals by using over 30 Ultimus Functional Blueprints. Organizations can jump start design and deployment by leveraging over 2400 Ultimus Process Prototypes that incorporate best practices from live process deployments. In addition, the Ultimus BPM Suite provides an "Extendable Process Backbone" that future proofs process deployments by providing an architecture that can be rolled out to include additional processes across the enterprise.
Forrester Research highlights the importance of deploying BPM with the right approach and the right partner, "Knowing how and where to start in defining, improving, and redesigning a business process can be daunting. In spite of the challenge and complexities, the shift from functional/departmental processes to cross-functional and inter-enterprise business processes is a long-term business imperative that drives enterprises to: 1) engage professional service organizations to assist with business process improvement and redesign; 2) implement business process management (BPM) suites to better automate, manage, and optimize business processes; and/or 3) outsource their business processes to an organization that specializes in those processes." (April 6, 2006, "Topic Overview: Business Process Definition, Improvement, and Management," Christine Ferrusi Ross, Connie Moore)
Supporting Ultimus' commitment to the new solution series is the appointment of Charles Dougherty as Chief Solutions Officer. In his new position as CSO, Dougherty will expand his current responsibilities of leading North America Professional Services to include setting strategic direction and managing the newly available industry and functional BPM-based Solution offerings. He is a CPA with over 23 years of solution delivery experience having held previous positions as a Senior Vice President with ABB, a Partner with KPMG, and a Managing Principal with IBM Global Services. He has helped numerous corporations define solution frameworks and automate cross-functional and industry specific business processes. Dougherty manages the Ultimus Professional Services & Solutions Team, dedicated to delivering high impact business assessments, best practice process design and automation for customers across industries and in functional areas.
"There have been two themes coming to the forefront across various industries - streamlining process while improving agility," said Rashid Khan, CEO and co-founder of Ultimus, Inc. "By bringing together Ultimus' award-winning BPM Suite with focused solutions as well as a leading-edge professional services organization, we are providing customers with the best tools for streamlining business processes and staying agile so as to adapt to change at the speed of business."
Ultimus has deployed more processes than any other BPM vendor in the industry and helps companies and government agencies benefit from reduced cycle times, lower costs, improved productivity and higher customer satisfaction. The Ultimus BPM Suite delivers strong ROI through a programming-free process modeling and development environment, flexible integration, workflow capabilities, powerful management tools and easy to use Web interfaces for process participants. The software allows processes to be adapted in real-time by process experts to address changing business conditions quickly and easily.
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