Business Services Industry

Global VC Firm Selects Atempo LiveServ for Exchange; Walden International Protects Employees' Emails, Contacts and Calendar Items with Atempo's Continuous Data Protection Solution for Exchange

Business Wire, June 27, 2006

PALO ALTO, Calif. -- Atempo, Inc., the leader in data protection and storage security for trusted information lifecycle management (ILM), today announced that Walden International has chosen Atempo LiveServ for Exchange to provide granular backup and recovery of the company's critical email data. Walden is a global venture capital firm, focusing on the communications, electronics, software and IT services, and semiconductor industries. Dependent on email as their primary messaging system, Walden employees store valuable contacts, client communications, meetings and attachments in their mailboxes. Prior to LiveServ, data loss of mailbox items forced Walden employees to wait an average of four to six hours while the IT staff restored these individual items from tape. This lengthy downtime for data recovery proved unacceptable for Walden. The switch to Atempo LiveServ makes mailbox-level recoveries fast and simple. Individual emails, contacts or calendar items are quickly identified using the LiveServ GUI and instantly restored to the specified mailbox, allowing employees to return to work quickly.

Walden's old method of relying on a scheduled backup system for day-to-day recoveries of message-level Exchange data was a big drain on IT resources and interrupted employees' productivity. In addition, Walden's IT infrastructure was evolving and the company needed a solution that could provide immediate backups and recoveries of individual mailbox items. "The breaking point for finding a new solution came when we were working on an Exchange migration and an accident with the migration forced email offline for an entire day while we laboriously restored deleted data from tape backups," said Romy Quines, network engineer at Walden International. "LiveServ allows us to keep our Exchange servers up and running during recoveries, while cutting recovery time from hours to minutes. With LiveServ, we spend significantly less time on Exchange while providing better services to our employees."

"When you lose email data, you lose entire records of business communications, including email strings, presentations and contacts; without a granular backup and restore method, this type of data loss severely impacts the flow of day-to-day business," said Stephen Terlizzi, vice president of marketing at Atempo. "LiveServ not only helps Walden's IT department achieve greater efficiency with the management of their Exchange servers, but it allows Walden's employees to perform their day-to-day business transactions without interruptions in access to mailbox data."

Walden International runs two LiveServ servers, one in San Francisco and one in Singapore. The company retains Exchange data at the message and database levels for three months before aging that data off to tape. The most common data recovery requests come from employees who have accidentally deleted emails, contacts or calendar items from their inboxes. Quines added, "We don't have an especially unique IT infrastructure at Walden; what is unique is the way we can instantly restore Exchange data using LiveServ."

LiveServ combines the best of backup, replication and snapshot technologies in one elegant solution and is the industry's only true application-integrated, continuous data protection (CDP) solution for Exchange. It allows administrators to recover messages, mailboxes or databases from any previous point in time without disrupting Exchange availability. LiveServ's disk-to-disk, lights-out approach keeps backup process management to a minimum while maximizing both large and small-scale recovery possibilities. LiveServ integrates seamlessly with existing tape backup systems to provide blended protection schemes for different restoration objectives.

About Atempo

Atempo is the leader in trusted information lifecycle management (ILM), a data management framework that automatically matches the level of data protection and security to information's value over its lifecycle. Atempo enables customers to meet critical business requirements from the desktop to the enterprise with innovative, award-winning products that encompass data recovery management, storage security, continuous data protection (CDP), non-repudiated long-term archiving and regulatory compliance. Founded in 1992, Atempo has more than 2700 customers worldwide, with a sales and support network exceeding 100 resellers. The company's dual headquarters are in Palo Alto, Calif., and Paris, France. Learn more about Atempo and its "Trusted ILM" vision at www.atempo.com.

Atempo, the Atempo logo, Time Navigator, LiveBackup and LiveServ are trademarks or registered trademarks of Atempo, Inc.

COPYRIGHT 2006 Business Wire
COPYRIGHT 2008 Gale, Cengage Learning

 

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