Oblicore, Pink Elephant to Host ITIL Service Delivery Best Practices Webinar; 300+ Pre-Registered for June 29 Session to Receive Insights from ITIL Best Practices Leaders

Business Wire, June 28, 2006

CAMBRIDGE, Mass. -- Oblicore, a leading provider of service delivery management software and best practices, and Pink Elephant, a global leader in IT management best practices, today announced that registration is still open for their forthcoming webinar entitled, "Smarter, Faster, Better - ITIL-Based Service Delivery Management for IT Practitioners." More than 300 IT managers have already signed up to participate in the webinar, scheduled for this Thursday, June 29, at 11 a.m. EDT. To learn more about ITIL best practices by attending the webcast, register at www.oblicore.com/webinars/06-29-06/.> Organizations from around the world have adopted ITIL in varying degrees to implement best practices in Systems Management, Security Management, Asset Management and also Service Delivery Management. Oblicore executives Steve Piper and Rodney Bridgman will join Pink Elephant Managing Consultant Laurie Dolan to provide practical insights into implementing ITIL-based Service Delivery Management with best practices on how to:

--Monitor IT at the service level rather than the component level;

--Create an IT service catalog and standardize service offerings;

--Automate the management and reporting of service level agreements (SLAs), operating level agreements (OLAs) and underpinning contracts; and

--Proactively resolve service issues before service agreements are breached.

Participants will also receive useful tips, tools and advice for successfully adopting ITIL best practices and will have an opportunity to ask questions during an open Q&A exchange. In addition, the webinar will feature an in-depth demonstration of the ITIL-based Service Delivery Management capabilities of Oblicore Guarantee(TM), a tool that automates the monitoring, management and reporting of SLAs, outsourcing contracts and IT-centric business processes.

About Pink Elephant

Pink Elephant is the world leader in IT management best practices, offering conference, education and consulting services to public and private businesses globally, and many listed in the Fortune 500. The Company specializes in improving the quality of IT services through the application of recognized frameworks, including the Information Technology Infrastructure Library (ITIL). For more information, please visit http://www.pinkelephant.com/en-US/AboutPink/.> About Oblicore

Oblicore is a leading Service Delivery Management software provider dedicated to delivering service-level management, business service management and sourcing management solutions that drive business success. The company's flagship product, Oblicore Guarantee(TM), is leveraged by blue-chip customers around the world, ensuring critical IT-powered business processes are delivered in a manner that is compliant and predictable - reducing costs, improving operational performance and increasing shareholder value. Both service providers and enterprises alike rely on Oblicore's business-focused, top-down approach to maintain compliance with SLAs, to increase customer retention and acquisition and to keep critical business processes running smoothly. Headquartered in Cambridge, Massachusetts with offices across the U.S., Europe, Asia and Israel, Oblicore is backed by a strong, global investor base. For more information, please visit http://www.oblicore.com.

Copyright (C) 2006, Oblicore, Inc. All rights reserved. Oblicore(TM) and Oblicore Guarantee(TM) are trademarks of Oblicore, Inc. All other trademarks and registered trademarks are the property of their respective owners.