TeamQuest Supplies ITIL Implementation Best Practices for IT and Business Managers

Business Wire, June 28, 2006

CLEAR LAKE, Iowa -- TeamQuest Corporation, the global leader in IT Service Optimization (ITSO), has created a five-part, white paper series on Information Technology Infrastructure Library (ITIL) suggesting IT departments begin the ITIL process with capacity management to gain immediate results and savings.

"IT departments that start with capacity management can generate enough cost savings through improvements to fund the rest of ITIL projects," says TeamQuest CEO Jerred Ruble. "Once these tools are in place they can be used to create the data and reporting needed in follow-on implementations - maximizing the benefits of ITIL."

TeamQuest's performance and capacity management toolset provides the data and reports that create the foundation for the core operational and business disciplines contained in ITIL. Having a single toolset to leverage across key ITIL processes and best practices helps minimize the cost and risk, as well as reduce the workload for ITIL implementations.

"We believe TeamQuest has captured the essence of implementing ITIL in a manageable framework that can be applied to most IT infrastructures," says Ruble.

The five-part, white paper series covers the following topics:

--Service Level Management

--Capacity Management

--Financial Management

--Introduction to ITIL

--ITIL Framework

Click here to view the TeamQuest ITIL white paper series http://www.teamquest.com/nr062806/

About TeamQuest

TeamQuest Corporation is the global leader in IT Service Optimization (ITSO). Specializing in software that helps companies consistently deliver IT services to meet service levels at a minimum cost, TeamQuest provides quick and accurate capacity modeling and performance solutions. Companies around the world trust TeamQuest to help improve service delivery while mitigating risk, allowing them to proactively optimize IT resources while minimizing IT infrastructure costs.

For more information, visit www.teamquest.com or call 1-641-357-2700. In Europe, Middle East and Africa, call 46-31 80 95 00, and in Asia Pacific call 61 3 9641 2288.