ICCM Conference & Expo Press Registration Now Open Online; Conference to Take Place August 14-16 at Chicago's Navy Pier

Business Wire, June 5, 2006

NEWTON, Mass. -- Questex Media Group's ICCM Conference & Expo, the industry's longest-standing call center event, today announced that press registration is now open online for media and analysts interested in attending. The event will be held August 14-16 at Chicago's Navy Pier. There is no fee for media attendance.

To register online, go to http://surveys.questex.com/iccm2006press.

The tradeshow floor is open to media from 10:00 a.m. through 6:30 p.m. on Tuesday, August 15, and 9:30 a.m. through 2:00 p.m. on Wednesday, August 16. Journalists interested in entering the tradeshow floor at an earlier time should contact Meryl Franzman at franzman@beyondwords.com or 617-739-1769 to make special arrangements.

The press office will be open from 1:00 p.m. through 4:00 p.m. on Monday, August 14; 8:00 a.m. through 5:30 p.m. on Tuesday, August 15; 8:30 a.m. through 2:00 p.m. on Wednesday, August 16.

The keynote sessions will be delivered by the following distinguished speakers. Keynote sessions are also open to media attendance.

--David G. Thomson, author of the recently released Blueprint to a Billion: 7 Essentials to Achieve Exponential Growth. Thomson's presentation will take place on Tuesday, August 15, from 8:15 a.m. - 9:15 a.m.

--Adam Klaber, Global Customer Relationship Management Leader, IBM Global Business Services. Klaber's presentation will take place on Wednesday, August 16, from 8:30 a.m. - 9:30 a.m.

About the ICCM Conference & Expo

ICCM is the longest-standing call center event in the industry. For nearly 20 years, ICCM has been the meeting place for thousands of customer contact management professionals from around the world who are looking to fine-tune their skills, identify new technologies and strategies to improve performance, and build a professional network they can rely on for guidance and support.

About Questex Media Group, Inc.

ICCM is produced by Questex Media Group, Inc. (www.questex.com), a global, diversified business-to-business integrated media provider, headquartered in Newton, MA. Questex serves multiple industries including technology, beauty, travel, hospitality, leisure, home entertainment, industrial and specialty services through a range of well-established, market-leading publications, events, interactive media and integrated marketing services. The company's properties include 23 trade publications, 50 websites, 25 conferences and tradeshows. Questex has more than 400 employees in offices throughout North America, South America, Asia and Europe.