Iron Mountain Strengthens Its Strategic Alliance With Symphony Services; Symphony Helps Iron Mountain Increase Capacity to Ensure Quality and Reliability of Innovative Data Storage Solutions

Business Wire, March 17, 2006

PALO ALTO, Calif. -- Symphony Services, a global provider of collaborative, full lifecycle-outsourcing solutions for software product development and analytic processes, today announced that Iron Mountain Incorporated (NYSE: IRM), the global leader in information protection and storage services, with 2005 revenues approximately $2.1 billion, is extending its strategic software outsourcing agreement with Symphony that includes software development, testing and quality control work. Iron Mountain leverages Symphony's storage software expertise to help it deliver innovative and reliable storage and data protection solutions to its customers. Symphony would dedicate a team of 80 engineers for Iron Mountain across its two Global Operating Centers in Bangalore and Pune.

"Iron Mountain Digital, our fast growing digital data protection and electronic records management business, saw the value of partnering with leaders like Symphony a few years back--innovative products like our Connected DataProtector/PC have benefited from the partnership," said Greg Nicastro, senior vice president, product development at Iron Mountain. "Going forward, Iron Mountain Digital and our entire Iron Mountain development organization's multi-shore strategy will benefit from a broader and deeper relationship with high-end partners like Symphony."

Symphony has a great deal of experience in the storage and data protection industry. More than 15 percent of ongoing client engagements include a storage component, including large companies such as BMC Software and emerging companies like Mimosa Systems and Kazeon Systems. In addition, the company has an established Storage Center of Excellence (CoE), which is supported by a seasoned management team and experienced software engineers. With dedicated global operating centers for Iron Mountain in both its Pune and Bangalore locations, the company has successfully grown each team to meet emerging technical, business and resource needs. Symphony's software engineers support Iron Mountain on multiple products across their data protection and records management business lines. Symphony's role has expanded from testing, quality assurance and support to development of specific solution features and functionalities, teaming closely with Iron Mountain's internal development groups in several locations in Massachusetts, Pennsylvania and Washington.

"Today companies are responsible for collecting and guarding the security of exponentially increasing amounts of highly sensitive data. Iron Mountain has a vision to develop a secure, single interface for organizations--one that can eventually track the lifecycle of information across all forms of media including paper, disks, tapes, optical and electronic," added Shirish Deodhar, senior vice president, head of Pune operations and the storage domain leader for Symphony Services. "We are excited to help make Iron Mountain's goal become a reality."

Symphony is the leading provider of offshore product development services for Independent Software Vendors (ISVs), embedded systems companies and software-enabled businesses like Iron Mountain. "Iron Mountain has taken a thoughtful, well-planned approach to building a worldwide company with a global service offering," said Ajay Kela, Symphony Services' president, India. "In utilizing the best talent available in the world to extend its existing staff and increase capacity, Iron Mountain has been able to cost-effectively improve the quality and features of its solutions while speeding delivery and accessibility for its customers."

About Iron Mountain

Iron Mountain Incorporated (NYSE: IRM) helps organizations around the world reduce the costs and risks associated with information protection and storage. The Company offers comprehensive records management and data protection solutions, along with the expertise and experience to address complex information challenges such as rising storage costs, litigation, regulatory compliance and disaster recovery. Founded in 1951, Iron Mountain is a trusted partner to more than 90,000 corporate clients throughout North America, Europe, Latin America and the Pacific Rim. For more information, visit the Company's Web site at www.ironmountain.com.

About Symphony Services

Symphony Services provides collaborative global outsourcing solutions for the software product development lifecycle and analytics-based knowledge processes. The company helps clients optimize performance and time-to-market, delivering superior value by integrating world-class functional and technology expertise with deep domain knowledge and global operations excellence. Symphony is headquartered in Palo Alto, CA, with offices in Waltham, MA, Dallas, TX, Nashville TN, Harrow, UK and delivery centers in Bangalore, Mumbai and Pune, India. For more information, please visit www.symphonysv.com, e-mail us at info@symphonysv.com or call Heather Dalloul, director, business development at 1.650.935-9534.

Copyright (C) 2006 Symphony Service, Corp. All Rights Reserved. All other brand names, product names, or trademarks belong to their respective holders.