Business Services Industry
NetworkStreaming CEO to speak at Help Desk Institute Conference
Business Wire, March 20, 2006
NetworkStreaming
What: Joel Bomgaars, CEO and founder of NetworkStreaming, is
scheduled to speak on Improving Customer Service with
Real-Time Remote Support at the Help Desk Institute Annual
Conference. As part of this session, Bomgaars will share
insights and customer anecdotes on how remote support is
changing the field of customer service.
NetworkStreaming is a leading provider of appliance-based
remote support software. The company's software suite is the
brainchild of Bomgaars, who designed the products as a way to
provide help desk and technical support to disparate users -
without leaving his desk.
The Help Desk Institute (HDI) Annual Conference & Expo is
designed for all levels of support professionals looking for
information on the latest industry trends and products. For
details on the conference, please visit www.thinkhdi.com.
When: Tuesday, March 21 at 9:30 a.m. and 10:30 a.m.
Where: Gaylord Opryland Resort
Nashville, TN
Photo Opportunities:
Joel Bomgaars, CEO and founder of NetworkStreaming will be available in booth 818 to comment on remote support and other technology trends affecting the global enterprise.
About NetworkStreaming
Based in Ridgeland, Miss., NetworkStreaming specializes in appliance-based solutions for remote control support, access, presentation and collaboration. NetworkStreaming allows companies to connect to remote clients and co-workers via the Internet anywhere in the world, in less than 10 seconds. The company is the only provider in the remote support software industry offering an appliance-based solution, providing companies with an unparalleled level of security and the ability to scale efficiently. Backed by venture capital, the company has grown steadily since its inception in 2003, securing more than 1,700 customers in all 50 states in the US and 33 countries, in addition to resellers in Canada, South Africa and the U.K.
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