UniPress Software's President to Discuss Strategic Service Desk Trends at Inaugural FootPrints Users Conference in Japan

Business Wire, May 16, 2006

EDISON, N.J. -- Mark Krieger to Highlight the Continuously Evolving Role of FootPrints-Powered Service Desks and How They are Being Used for Regulatory Compliance Tracking and Other Innovative Applications

UniPress(R) Software, Inc., a leading mid-market provider of 100% web-based service desk automation software, today announced that it will showcase the FootPrints(R) line of service desk solutions and discuss strategic service desk trends at the inaugural FootPrints Users conference in Japan. Macnica Networks will host the all-day conference, taking place on May 19, 2006 at the Tokyo Conference Center Shinagawa. Macnica Networks is UniPress Software's exclusive partner in the Pacific Rim.

Mark Krieger, UniPress' president and co-founder will deliver a special presentation at the conference that examines strategic service desk trends and how FootPrints solutions are enabling customers to capitalize on these trends. Specifically, Mr. Krieger will discuss how FootPrints solutions can help customers manage and automate internal controls and compliance tracking, including the Japanese version of the Sarbanes-Oxley (SOX) law and similar regulations.

Addressing the growing demand for FootPrints web-based service desk software in Japan, this conference is designed to showcase the FootPrints product line and its ease-of-use, flexibility, and scalability. Conference attendees will include customers and prospects. Attendees will learn how organizations from various industries have realized consistent and measurable success using web-based FootPrints service desk solutions (licensed under the RapidTracker software name in Japan) to automate help desk, customer support, and numerous issue-tracking initiatives. They can also discover best practices and winning service and support formulas during a peer-to-peer networking event.

FootPrints technology is widely used by leading organizations worldwide and is available in four versions, including FootPrints, FootPrints for eService, FootPrints for Exchange, and the FootPrints Hosting Service. FootPrints supports Japanese, Chinese, and other Far Eastern languages. The product line also includes numerous integrated capabilities that enable organizations to meet their specific operational needs and leverage existing investments in software and IT infrastructure. In May of 2004, UniPress' FootPrints was awarded the Information Technology Infrastructure Library(R) (ITIL) Service Support Certification through Pink Elephant's Pink Verify(TM) Program.

About UniPress Software, Inc.

Headquartered in Edison, New Jersey, UniPress Software, Inc. is a developer of web-based service desk automation software serving the mid-market, as well as large and small organizations. The company's FootPrints(R) product line, launched in 1996, provides a comprehensive range of capabilities to significantly improve help desk and customer support operations, and is used worldwide by more than 2,300 corporate organizations, government offices, and educational institutions, including Prudential Financial(R), BHP Billiton(R) Petroleum, IBM(R), Kampgrounds of America, Hunter Fan Company(R), the IRS, and the University of Pennsylvania. UniPress' FootPrints software is available in numerous versions, along with add-on tools and best-of-breed integrations. The company also offers a complete line of product and best practices training courses and professional services. For more information, contact UniPress Software at 1-800-222-0550, or via the web at http://www.unipress.com.

UniPress(R) Software and FootPrints(R) are Registered Trademarks of UniPress Software, Inc. All other trademarks are registered trademarks of their respective owners.