Business Services Industry
Capgemini Ranked Among the World's Top Five Outsourcing Providers; Capgemini's Customer Service, Management Depth and Qualifications Cited by the International Association of Outsourcing Professionals
Business Wire, May 18, 2006
PARIS -- Seventh graph, last sentence of release should read: Capgemini has distinguished itself by being able to successfully manage two exemplary transitions simultaneously: the market's largest and fastest (TXU in the United States), but also, at the other end of the spectrum won more than 19 mid-size contracts in 2005. (sted Capgemini has distinguished itself by being able to successfully manage two exemplary transitions simultaneously: the market's largest (HM Revenues and Customs in the United Kingdom) and fastest (TXU in the United States), but also, at the other end of the spectrum won more than 19 mid-size contracts in 2005.)
E[acute accent]The corrected release reads:
Related Results
E[acute accent]CAPGEMINI RANKED AMONG THE WORLD'S TOP FIVE OUTSOURCING PROVIDERS; CAPGEMINI'S CUSTOMER SERVICE, MANAGEMENT DEPTH AND QUALIFICATIONS CITED BY THE INTERNATIONAL ASSOCIATION OF OUTSOURCING PROFESSIONALS
E[acute accent]Capgemini today announced it is ranked in the Leaders Category in the International Association of Outsourcing Professionals first industry-wide benchmark for outsourcing excellence. E[acute accent]The 2006 Global Outsourcing 100 list includes companies from around the world providing the full spectrum of outsourcing services, including information technology and business process outsourcing, as well as areas such as facility services, real estate and capital asset management, manufacturing and logistics. Capgemini, ranked fifth worldwide, is focused on strategic, high-value business process and IT outsourcing assignments. E[acute accent]Rankings were the product of 18 criteria, including number of employees, skills and training of employees, revenue growth, number of technical and business certifications secured, track record of the management team and customer service. E[acute accent]"Selection to the Global Outsourcing 100 was based on a rigorous application process and included the critical factors for determining long-term outsourcing success. As the global standard-setting organization and advocate for the outsourcing profession, IAOP is pleased to be able to recognize the industry's leading providers with this prestigious award," said Michael F. Corbett, executive director, IAOP. E[acute accent]"The IAOP recognized Capgemini for several things," said Corbett. "Although Capgemini delivers a mix of large and mid-size outsourcing engagements, the company has focused on interesting and often complex work that leverages Capgemini's outsourcing methodologies, delivery infrastructure, process re-engineering and technology innovation skills in collaboration with its management consulting practice." E[acute accent]According to Paul Spence, head of Capgemini's global Outsourcing unit, "We are honored to be ranked in the Leaders Category and among the top five outsourcing providers in the world. While many factors have led to our growth, I believe a key contributor is the distinctive culture at Capgemini, which fosters collaboration internally and externally with our clients, alliance partners and other services providers. Our unique collaborative approach brings unmatched, innovative solutions to help our clients solve their most critical business challenges." E[acute accent]This ranking also results from the outstanding efforts led by Capgemini to increase its portfolio in the outsourcing business. With a 33 percent sales growth in 2005, contributing 38 percent to the company's total revenues, outsourcing currently represents Capgemini's major activity and calls on the company's other core competencies: more than 20 percent of all revenue is comprised of consulting and technology business undertaken on behalf of outsourcing clients as part of multi-year contracts. It is also the area of Capgemini's business which has grown most rapidly over the past two years, as the impressive deals signed with Inland Revenue, Schneider, the London Police Department (the Metropolitan Police), Swansea and General Motors illustrate. Capgemini has distinguished itself by being able to successfully manage two exemplary transitions simultaneously: the market's largest and fastest (TXU in the United States), but also, at the other end of the spectrum won more than 19 mid-size contracts in 2005. E[acute accent]In addition, over the past three years, Capgemini rapidly increased its delivery capacity in business process outsourcing (BPO). Capgemini employs more than 4,000 people in BPO centers in Poland, India, China, Australia and North America. The growth of the activity is illustrated by a track record of recent ground breaking deals, including Bombardier, Telekurs, Danfoss and Zurich Financial Services. Capgemini is now a leader in Europe for full scope back office BPO specializing in finance and accounting.
E[acute accent]About the Capgemini Group E[acute accent]Capgemini, one of the world's foremost providers of Consulting, Technology and Outsourcing services, has a unique way of working with its clients, which it calls the Collaborative Business Experience. Through commitment to mutual success and the achievement of tangible value, the company helps businesses implement growth strategies, leverage technology, and thrive through the power of collaboration. Capgemini employs approximately 60,000 people worldwide and reported 2005 global revenues of 6.954 billion euros. In 2005, Capgemini's Outsourcing contributed to 38 percent of total revenue and employed 17,000 people. The company's varied approaches to outsourcing range from traditional engagements that focus on quick cost reductions to value-added transformational arrangements that impact deeper, broader changes within organizations. Capgemini's strategy is also to develop its offering in business process outsourcing (BPO) with a focus on finance and accounting, which has led the Group to a leading position in the European market. Located in Poland, China, India, Australia and North America, Capgemini's main BPO centers employ more than 4000 people. E[acute accent]More information about individual service lines, offices and research is available at http://www.capgemini.com/services/outsourcing/
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