Technology Professional Services Association Membership Doubles, Raising the Profile of Professional Services Within the Technology Industry

Business Wire, May 4, 2006

SAN DIEGO -- Avaya, Deltek, Diebold, MRO Software, NEC Solutions America, Network Appliance, Nuance Communications, OpenAir, Rolta International, Softrax, Taleo and Tenrox Join High-Profile Association

The Technology Professional Services Association (TPSA) today announced thirteen new members have joined its prestigious group of technology companies including Avaya (NYSE: AV), Deltek, Diebold (NYSE: DBD), MRO Software (Nasdaq: MROI), NEC Solutions (America) (Nasdaq: NIPNY), Network Appliance (Nasdaq: NTAP), Nuance Communications (Nasdaq: NUAN), OpenAir, Rolta International, Softrax Corporation, Taleo Corporation (Nasdaq: TLEO) and Tenrox. This brings the total number of TPSA member companies to 41, reflecting diverse technology market segments of software, hardware, networking, storage, on-demand, integrators and VARs.

"The welcome addition of these industry leaders, more than doubling our membership since our September 2005 launch, signifies the next phase of our development as we move forward to tap the foundation of business knowledge and real-world experiences to drive successful strategies for building and growing technology professional services," said Thomas Lah, TPSA Executive Director.

"This unprecedented growth, along with the high caliber of technology companies that comprise the TPSA organization, is a solid indicator of the importance today's technology companies place on understanding, developing and broadening their professional services portfolios to meet market needs," Lah added.

"As a leading global provider of business communication applications, solutions and services, Avaya recognizes the power of collaboration. TPSA helps its members harness technology professional services best practices and provide added value to customers," said Ken Kaisen, Vice President / General Manager of Consulting and Systems Integration for Avaya.

Chuck Somers, Vice President of Professional Services at Diebold, a global leader in providing integrated self-service delivery and security systems and services, said, "The companies and executives involved in TPSA represent true thought leadership and Diebold looks forward to both contributing to and learning from our peers to continue to bring the best to our customers."

Representing the new century's most innovative and successful providers of technology professional services, TPSA continues to fulfill its charter to uniquely meet a critical information gap in the industry and empower companies' respective professional services organizations to better serve the needs of their individual customers, while providing improved efficiencies and operations.

TPSA was launched in September 2005 and its full roster of members also includes BEA Systems (Nasdaq:BEAS), Borland Software (Nasdaq:BORL), CA (NYSE:CA), Cisco Systems (Nasdaq:CSCO), Convergys (NYSE:CVG), EMC (NYSE:EMC), Genesys Telecommunications Laboratories, Inc. (an Alcatel company), GlassHouse Technologies, Hitachi Data Systems, Hyperion Solutions (Nasdaq:HYSL), IKON Office Solutions (NYSE:IKN), ILOG (Nasdaq:ILOG), Juniper Networks (Nasdaq:JNPR), Mentor Graphics (Nasdaq:MENT), Mercury (Nasdaq:MERQ), NCR Corporation (NYSE:NCR), Parametric Technology Corporation (Nasdaq:PMTC), Peregrine Systems (OTC:PRGN), Primavera Systems, Progress Software (Nasdaq:PRGS), QuickArrow, salesforce.com (NYSE:CRM), SBI Enteris, Software AG, Sterling Commerce, Sun Microsystems (Nasdaq:SUNW), Toshiba America Business Solutions Inc. and Xerox (NYSE:XRX).

For TPSA community resources including important industry news and key financial trends, and TPSA programs and member benefits, visit www.tpsaonline.com.

About TPSA

The Technology Professional Services Association (TPSA) is the first and only organization for executives who create, produce, deliver, manage, measure, and optimize technology services in the world's leading corporations. Member companies represent a diverse group of market segments including hardware and software products, systems integration, on-demand hosted applications, and value-added solutions. Through membership collaboration and management expertise, TPSA provides the information, concepts, models, and best practices required for success in the critical professional services component of the technology enterprise.

Leveraging its influential membership, TPSA serves as a pre-eminent thought leader and issues advocate, providing insights and trends analysis to the media, industry and business community-at-large on all matters related to technology professional services. The organization recently announced its inaugural Benchmark Survey and The Service 50, an aggregation and analysis of publicly reported financial data, with a focus on trends in services revenues, margins, and contributions to total corporate revenue.

TPSA is part of the Point B group of associations. For over 16 years, Point B has successfully managed industry groups, including the Service & Support Professionals Association (SSPA). More information on TPSA can be found at www.tpsaonline.com.