UniPress Software Exhibiting FootPrints Line of Service Desk Products at National Laboratories Information Technology Summit 2006

Business Wire, May 9, 2006

EDISON, N.J. -- UniPress Showcasing FootPrints Solutions and Sharing Best Practices for Service and Lifecycle Management with Attendees Representing Department of Energy (DOE) National Laboratories

UniPress(R) Software, Inc., a leading mid-market provider of 100% web-based service desk automation software, today announced that it is showcasing its award-winning FootPrints(R) product line at the 2006 National Laboratories Information Technology (NLIT) Summit. The conference is taking place from May 7-10 at the San Ramon Marriott in San Ramon, CA and will bring together individuals to facilitate an exchange of information technology (IT) best practices and ideas. The annual summit features presentations, panel discussions, and information sharing on topics applicable to all Department of Energy (DOE) national laboratories.

FootPrints software provides a 100% web-based service desk automation system to help organizations streamline and manage their support operations, improve customer interactions, implement industry best practices, and leverage their existing systems. FootPrints' capabilities include centralized incident and problem management, two-way email management, self-service online, knowledge management, service level management, change management, automated IT asset discovery and tracking, and more. The affordable, multi-channel system enables organizations to centrally track and manage all incoming requests received via phone, email, the Internet, chat, and wireless PDAs.

Supporting industry best practices, FootPrints software is ITIL(R)-compatible. Different from other solutions in the market today, FootPrints combines enterprise-level capabilities with signature ease-of-use, administration, and customization without any programming. Additionally, FootPrints software is fast-to-implement, enabling organizations to quickly realize affordable TCO.

The theme of this year's summit - "NLIT: Partnering Today, Securing Tomorrow" - includes categories across a broad range of IT topics. Tracks that are included in this year's conference agenda include Service & Lifecycle Management, Availability & Accessibility, Security Management, Configuration Management, and Advanced Computing/Emerging Technologies. This year's summit also offers new equipment and technology demonstrations.

"We are honored to have the opportunity to exhibit our FootPrints line of products at the 2006 NLIT Summit," said Mark Krieger, President of UniPress Software. "One of our largest customers is a prominent national laboratory that has recognized tremendous and residual results since implementing FootPrints. The customer uses FootPrints to manage many IT support and other projects, including an internal help desk tracking for technical issues related to hardware and software; development enhancement requests and bug tracking; project and task management; and much more. At the summit, we will have the opportunity to show other national laboratories how FootPrints can help them improve their support workflow, reduce costs, and improve collaboration."

For more information regarding the 2006 NLIT Summit, please visit: http://nlit.llnl.gov/.> About UniPress Software, Inc.

Headquartered in Edison, New Jersey, UniPress Software, Inc. is a developer of web-based service desk automation software serving the mid-market, as well as large and small organizations. The company's FootPrints(R) product line, launched in 1996, provides a comprehensive range of capabilities to significantly improve help desk and customer support operations, and is used worldwide by more than 2,300 corporate organizations, government offices, and educational institutions, including Prudential Financial(R), BHP Billiton(R) Petroleum, IBM(R), Kampgrounds of America, Hunter Fan Company(R), the IRS, and the University of Pennsylvania. UniPress' FootPrints software is available in numerous versions, along with add-on tools and best-of-breed integrations. The company also offers a complete line of product and best practices training courses and professional services. For more information, contact UniPress Software at 1-800-222-0550, or via the web at http://www.unipress.com.

UniPress(R) Software and FootPrints(R) are Registered Trademarks of UniPress Software, Inc. All other trademarks are registered trademarks of their respective owners.