Business Services Industry
NDSI Healthcare and Sandata Technologies Announce Integration of Home Health Software and Telephony Technology
Business Wire, Nov 27, 2006
Partnership Heralds a New Generation in Home Care Automation
NEWPORT NEWS, Va. -- NDSI Healthcare, Inc., a market leader in home care agency software, today announced integration of its flagship product, nHome Complete with Sandata Technologies, Inc.'s Santrax Telephony for Home Care system. Sandata Technologies, Inc. is the owner of the intellectual property rights and patents that govern the use of telephone-based personnel tracking systems. The integration creates a seamless system that automates: scheduling between the caregiver and the patient; the collection of home health care visit data from the point of care; and billing and payroll processing. Operating together, nHome Complete and Santrax Telephony will enable home care agencies to maximize efficiencies as well as revenue. This partnership will bring home care agencies a new standard for operating a paperless business modelCoan important goal for the industry.
NDSI produces software to manage operations for home care agencies offering varied services, including Medicare, Medicaid, private duty, insurance, staffing and hospice. NDSI's nHome Complete is a full-function, state-of-the-art system that handles all aspects of agency operation, from scheduling to billing and payroll. Sandata's Santrax system is the nation's largest and most robust Telephony for Home Care system available in the marketplace today. Using toll-free phone numbers, field workers call-in and call-out from the patient's home and input a wide range of visit data necessary for billing and payroll processing. The data is automatically and electronically transferred to nHome Complete in virtual real time, eliminating the need for any paper timesheets and activity logs.
"With homecare pay for performance on the horizon, improvement in outcomes is paramount for financial growth in home care agencies. We at NDSI are excited about this joint venture with Sandata to pioneer a total integration of telephony and home care software. This combination will save agencies a tremendous amount of work that was previously all done by hand and allow agencies to focus more of their resources on care, rather than paperwork," said Hank Hernly, President of NDSI.
Santrax eliminates a massive amount of paperwork and associated paper management processes. Santrax also provides verification that services were delivered as ordered. According to Hernly, "It can be disastrous for a patient when their caregiver doesn't show up as planned. The Santrax 'No Show Report and No Show Alert will enable agencies to eliminate missed visits, generate maximum revenue, and ensure that the Plan of Care for each patient is followed. The Santrax Miletrax will root out inappropriate and excessive misreporting of mileage traveled to ensure accurate reimbursement to workers. This technology represents a genuine milestone for many agencies that have had to cope with serious personnel issues and disgruntled patients."
According to Sandata's president, Stephen A. Silverstein, "We have developed a virtual real-time integration between Santrax and the nHome Complete product. This marriage of technologies is truly next generation, as our home care agency customers will only have to work within a single, unified system, instead of having to move back and forth between two different systems."
NDSI's corporate mission is to deliver the best tools possible so its home care agency customers can operate at peak efficiency, generating maximum revenues. This philosophy comes from NDSI's origins in partnering with former sister company NCARE, Inc., a certified home care provider. nHome Complete was developed initially as a solution for NCARE's own operational challenges in managing the complex data requirements of a Medicare certified agency.
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