BackWeb® Demonstrates New Offline Service for Salesforce.com's On-Demand Applications at Dreamforce

Business Wire, Oct 9, 2006

Offering Expands Offline Access and 'Always On' Reliability for Salesforce.com Users

SAN FRANCISCO -- salesforce.com Dreamforce Conference - BackWeb Technologies Ltd. (NASDAQ:BWEB), a leading provider of solutions designed to offline enable Web applications, and salesforce.com (NYSE:CRM), the market and technology leader in on-demand business services, today announced that BackWeb's new Offline Service for Salesforce will be demonstrated at Dreamforce 2006. The service is scheduled to be generally available by early 2007.

The BackWeb Offline Service for Salesforce offers expanded offline use by customers who need to continue using Salesforce even when they are temporarily disconnected from the network or are not able to access Salesforce online. The solution will initially focus on offline use of Cases and Solutions, but will eventually also provide offline use of other salesforce.com applications such as Reports, Documents, and Dashboards. Through collaboration with salesforce.com, BackWeb will integrate its extended offline user experience into salesforce.com's Offline Edition product. The integration is designed to enable a seamless experience for people moving between Offline Edition and BackWeb's extended offline functionality.

Sales and Service & Support people will benefit from having access to all their core salesforce.com applications when they are mobile and offline. Service personnel will be able to work offline with Cases and Solutions. Salespeople, even while disconnected, will have the full 360 degree view of their customers and territories with offline Cases, Reports and Dashboards.

BackWeb's Offline Service for Salesforce will be demonstrated at the BackWeb booth at Dreamforce and scheduled to be generally available on AppExchange by early 2007. The announcement was made today at Dreamforce '06, salesforce.com's User and Developer Conference.

"BackWeb's Offline Service for Salesforce is designed to integrate with Salesforce Offline Edition and extend the capabilities currently available to mobile and disconnected users. The Offline Service extends the reach of Salesforce to people who need to continue using the application even when they are unable to connect to the network or reach Salesforce online," said Bill Heye, CEO of BackWeb. "Sales users and Salesforce Service & Support users will all be able to take advantage of this offline service and extend the value they already get from Salesforce. We extend the anytime, anywhere capabilities and reliability of Salesforce."

"There has been great demand for an expanded offline solution for salesforce.com, especially in the Service and Support area," adds Matt Holleran, vice president, AppExchange partners, salesforce.com. "Many of our users require access to information in an 'always available' environment, whether online or offline. The BackWeb solution will help ensure that our service and support customers have a true end-to-end offline solution."

About BackWeb Technologies

BackWeb distributes and caches critical web applications and content for disconnected, synchronized usage of those applications by mobile workforces and remote offices. Mobile professionals can be productive anytime, anywhere, without interruption, regardless of connection status or network availability. BackWeb's web and polite synchronization mobile solution delivers a seamless and simple user experience. The solution is commonly deployed to sales and service forces, field employees, mobile managers and remote operations. Typical e-business applications include enterprise sales force automation, CRM, e-learning and training and Human Capital Management (HCM). Content examples include document repositories and rich media. BackWeb customers include market leaders such as Boehringer Ingelheim, Eastman Kodak, GE Healthcare, Hewlett-Packard, Johnson & Johnson, KLA Tencor, Lam Research, and Pfizer. BackWeb also serves customers through partnerships with Salesforce.com, BEA, Oracle PeopleSoft and SAP. BackWeb's operations are centered in San Jose, California, New York, New York, and Rosh Ha 'ayin, Israel. Make every minute of your mobile professional's day productive; visit www.backweb.com or call (877) 222-5932.

About salesforce.com

Salesforce.com is the market and technology leader in on-demand business services. The company's Salesforce suite of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on-demand. Apex, salesforce.com's on-demand platform and programming language, enables customers, developers and partners to build powerful new on-demand applications, and for the first time, to write and run their own code hosted with the security, reliability, upgradeability and ease-of-use of salesforce.com's industry-leading multi-tenant service. Customers can also take advantage of Successforce, salesforce.com's world-class training, support, consulting and best practices offerings.

As of July 31, 2006, salesforce.com manages customer information for approximately 24,800 customers and approximately 501,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.